Khushbu Patel

General Manager at Hospitality
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Contact Information
us****@****om
(386) 825-5501
Location
Bloomington, Indiana, United States, IN
Languages
  • Hindi Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Full professional proficiency

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Stephanie D. Swasey

I worked with Khushbu from 2010 until 2014, during that time she bloomed into a strong professional, showing passion in her work and helping others. She would make every feedback count into her career development. She was fervent about community work, she led several projects to help non-governmental associations mainly related to children from hard places and in risk situations. I would be glad to work with Khushbu again and having her as part of my team at any time and without hesitation.

Rhandy Barba

Khushbu is a very coercive person, very attentive and detail-oriented. While she worked in my team as Technical Supervisor, I can fairly say I do not remember a time when she did not sent me a project deliverable late and with poor quality. She's very strict and disciplined in what she does and has that particular talent to recognize strengths and room for improvement for her teammates. Great asset!

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Credentials

  • Social Media & Community Professional
    Dell
    Mar, 2013
    - Oct, 2024

Experience

    • Business Consulting and Services
    • 700 & Above Employee
    • General Manager
      • Aug 2017 - Present

      General manager of a brand new hotel General manager of a brand new hotel

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Specialist
      • Dec 2011 - Oct 2015

      • Responds to agents technical questions related to software, networking and hardware (not common) via phone and chat.• Responsible to deliver performance management for a group of agents.• Start doing action plans to mitigate the lack of knowledge from agents.• Deliver a positive customer experience according to Dell and Quality standards. • Analyzes quantitative, qualitative trend data.• Get the team properly trained. Get them to fix every issue we should fix. • Handle customers escalations via phone and chat, track them and follow up until resolution.• Actively participate in meetings to see current updates.• Make all type all reports to deliver results not only for my manager and team but for the BU. Show less

    • Client Technical Support Sr. Associate -STA-
      • Sep 2011 - Dec 2011

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Associate
      • Apr 2010 - Oct 2010

      • Drive excellent results by solving every issue by phone and chat. • Actively participate in every training that the account had. • Deliver excellent results in every metric they have. • Drive excellent results by solving every issue by phone and chat. • Actively participate in every training that the account had. • Deliver excellent results in every metric they have.

    • Sales Representative
      • Nov 2009 - Mar 2010

      • Assisted and helped clients for their move of their furniture and cars. • Sell up to 5K per day. • Assisted and helped clients for their move of their furniture and cars. • Sell up to 5K per day.

Education

  • Universidad Interamericana de Panama
    Marketing and Advertisement with Graphic Design, Marketing
    2005 - 2009
  • Panama School
    Bachelor's degree, Commerce with emphasis in computing
    1999 - 2005

Community

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