Experience

WWIL

• India
• Broadcast Media Production and Distribution
• 100 - 200 Employee

• Deputy Manager- Corporate

  • Jan 2016 - Present

  Order Execution and Compliance (Pre-order and Project Execution) : • Coordinating with marketing team on periodic basis for collection projections, Order book & Bank guarantee plan. Conducting weekly presentations to the management on week on week basis and way forward.• Monitoring various payment milestones & closure of all pre order and contractual compliances till the execution of contracts.• Monitor the Advance Bank guarantees and Perfomance Bank guarantee and ensure the milestones are met for pushing the scaledowns and ensuring cash flow.• Managing the LCs opened against the project fundings and ensure smooth supply of material at site and timely disbursement of payment to vendors. • MIS • Work closely with management( promoters) to drive the implemention of various situational strategies in interest of the business. Currently deployed in O&M business to map and drive the payment inflow and contract renewals.



M/S GAPL

• Manager

  • Jan 2013 - Dec 2015

  Client Co-ordination and Order Execution and Customer Service.•Manage and execute multiple projects of various clients pan India and abroad.•Closely co-ordinate with clients regularly for commercial clarifications and seamless technical support•Application study of proposed solutions.•Manage Client account & be the Single point of Contact for all relevant transactions till the commissioning and handover .•Manage BGs , Lcs and other statutory requirement in line with the business process. •Ensure customer satisfaction in terms of prompt responses, clarity in communication, cohesiveness and mainly on-time delivery with the desired OTIF as prescribed.•Maintain relationships with customers to achieve repeat / referral business.•Payment follow up and debtor management.•Inter-departmental co-ordination. Design,Import, Purchase, Manufacturing.•Manage the team of Engineers for scheduling of visits and Installation of the supplied equipment and provide in-house support to ensure smooth handover at sites.•Arrange customer training sessions for the executed Installations of the products.•Vendor shortlisting for techno-commercial viability & end to end co-ordination for specialized projects.•Interaction with external consultants for specialized requirements of major projects.•Team Building : Mentoring and team development : Mentoring and grooming the team in line with processes laid by the company and implement continuous feedback system.



Godrej & Boyce Mfg. Co. Ltd.

• India
• Manufacturing
• 700 & Above Employee

• Deputy Manager- Marketing ( After Sales )

  • Sep 2007 - Jan 2013

  • Manage a support team to provide first class sales support to managed sales staff and regional managers pan India.• Provide input into the pre sales process and act as a lead on support and issues, strategy and approach.• Customer Satisfaction.• Review with business head and manufacturing head on regular basis to increase the throughput of all the cases in process and ensure smoother despatches.• Lead a team of 4 in the OEC (Order Execution Cell).Managing team, individual performance and skills development• MIS & Business reports • Keeping abreast with industry trends, concepts, practices and procedures and potential impact on the business. Extract critical data required for analysis and decision-making based on sector-wise distribution of business facilitating the business goals for annual and strategic plans.•Remain aware of new product developments and provide input and tactical direction to the business on customer service and support challenges.• Coordination and effective disposition of various commercial and technical clarifications with branches pan India (16 branches) towards faster execution of transactions.•Liaison with the internal functions including sales, product management, engineering, operations, materials and other service functions. Establish a strong link between the branches pan India and various in-house departments like Manufacturing, Purchase & Corporate.•Resolve commercial issues related to various transactions (EOU/SEZ, DEEMED EXPORT, 10/97) and provide branches with correct SOP as per the guidelines laid down by the corporate.



DAGGER FORST TOOLS LTD

• OFFICER-Planning

  • Apr 2006 - Jul 2007



Electrols - India

• Production & Q.C Engineer

  • Apr 2004 - Jun 2006

  • Error free order booking & scheduling .• Production co-ordination and Dispatch.• Co-ordinate with Customers and Dealers across India for readiness of equipment & collection of payment.• Online inspection and supervision.• Receive indents from stores department & Co-ordinate with the vendors for Material Requirement • Quality control check of Incoming Material. Key Achievements • Product development and mutual approval of modified designs.• Creating AUTOCAD Drawings & submitting to the Vendors for records up of all parts being sourced.• Releasing for production after approval of Pilot-batch received from the Vendors.• Workplace Improvement.M/