Experience

Enghouse Interactive Brasil & Portugal

• Portugal
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr.Executive- Operations & HR

  • Aug 2016 - Present



Hughes Communications India

• Telecommunications
• 300 - 400 Employee

• Program Manager

  • Sep 2012 - Nov 2015

  -Handling major accounts IIFT,Delhi, IIM Rohtak,IIM Calcutta, IIM Kozhikode, XLRI Jamshedpur for online education -Managing Online education programs for working professional -Timely quotations and information to benefit customers/ candidates. -Act as a one point of liaising between student and institute. -For program ,creating batch codes. -Timely and maximum selection of candidates -Maintain the MIS of each course/ batch -Manage all records in MIDAS operations. -Student & Institute query resolutions -Managing Institute agreement Show less



Eagle Information Systems Pvt. Ltd.

• India
• Information Technology & Services
• 1 - 100 Employee

• Sr. Sale sCoordinator

  • Jul 2008 - May 2010

  (Technical Sales & Marketing Operations) (www.eagle.in) Sale and Marketing Operations Responsible for liaising up with and between Sales and Delivery Channels. Responsible to coordinate sales activities & ensure prompt response to customer queries & concerns supporting the reseller channels. Provide administrative support for all sales meeting logistics and planning of materials; may act as liaison with other internal teams. Assist with various mailings, such as mailing lists, postage requirements, materials requests, event and trade show requests, etc., and other administrative support to field sales, sales operations, customer service, etc. as needed. Detail oriented, take charge person with excellent relationship building skills. Managing key Client Implementation and Services. To be responsible for handling customer requests or complaints in a professional way and seeking solutions. Responsible for Technical Documentation(s) and Business Process Analysis. Project and Business Management. Prepare and control administrative budgets. Update and chase delegated tasks to ensure progress to deadlines. Responsible for the coordination with vendor's couriers etc. MIS and Report Generation Responsible for maintaining Sales logs and MIs Prepare and maintain all documentation for Sales/ repairs. Direct Report to the Delivery Product Manager for liaising product execution towards clients. Show less



TradeIndia.com - Infocom Network Private Limited

• India
• Technology, Information and Internet
• 700 & Above Employee

• HO Coordinator

  • Feb 2007 - Jan 2008

  HO Coordination - (Technical Sales & Marketing Operations) Web Research. Template Analysis / SEO Analysis. Responsible for MIS Reports Generation and Management (post-sales transaction(s)) Managed MIS Reports regarding portals / Data presentation etc. Download Presentation to Tech professionals. Responsible for Technical Documentation(s) and Business Process Analysis. Written Specifications (write-ups) in regards to capture business process requirements. Content Management Activities. Responsible for web CMS (Content Management System) Managed the content(s) of Static & Dynamic portals / sites. Show less