Experience

Eight Continents Hotels & Resorts

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Operational Excellence Manager

  • Dec 2021 - Present



Majumder Technologies Ltd

• United Kingdom
• Business Consulting and Services

• Director

  • May 2016 - Dec 2021

  Majumder Technologies LTD is a small management consultancy firm based in London. The primary function of this company is to provide IT Management Consultant and Engineer to 3rd party companies. • Developing and executing the company’s business strategies• Preparing and implementing comprehensive business plans to facilitate achievement• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times• Oversee the company’s financial performance, investments and other business ventures• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth



HDFC LTD

• 100 - 200 Employee

• Office Administrator

  • Aug 2014 - Apr 2016

  HDFC LTD is an Indian financial organisation specialised in Personal property and construction loan. UK branch mainly focus on NRI’s based in Europe & US. • Answering customer’s Loan queries and provides appropriate solution to fulfil their requirement. Guide customer to their desired product and notify customers of sales and special offers.• Submit weekly progress reports and ensures data is accurate within the Loan Management System.• Forecast sales targets and ensure they are met by the team. Work with marketing staff to ensure that prerequisites are fulfilled within a timely manner.• Liaising with Marketing and Partnerships Manager to collect content for Institute’s website, newsletter and social media. Also keeping notice boards up to date with community events and opportunities.• Attend industry functions, such as property events and conferences. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.• Consult with management with a view to developing new services, products, and distribution channels.• Booking rooms and conference facilities. To take Minutes at meetings, ensuring signed copies are maintained in appropriate systems and follow up action takes place within agreed timescales.



BHARTI EDUCATIONAL RESEARCH INSTITUTE

• India
• Higher Education
• 1 - 100 Employee

• Chief Co-ordinator Administrator

  • Mar 2013 - Mar 2014

  I have been working as a Chief Co-ordinator/Administrator in Bharti Educational Research Institute Head Office.• provide PA support to the Director’s calendar, emails, mails and other general assistance as required. • Taking referrals for new or returning clients, preparing/hosting the weekly intake meeting, maintaining intake data collection systems and entering data into client information management system.• Supervised reception counter staff and divide responsibilities to ensure performance. • Ensuring hospitality for visitors, answering phones, taking/referring messages and responsible for managing the room bookings and electronic calendars for this purpose.• Provide support on special events, projects and community events. Record events by taking photos and collating good news stories for website and social media posts.• As nominated First Aid Officer Administered first aid in accordance with the principles of First Aid Policy.



KUKREJA INSTITUTE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY

• Front Office Administrator

  • Nov 2009 - Feb 2011

  •IT Skills - Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.•Diary Management - Booking rooms and conference facilities. To take Minutes at internal and external meetings, ensuring signed copies are maintained in appropriate systems and follow up action takes place within agreed timescales.•Maintaining Records - Developing procedures to ensure maintenance of manual and electronic filing system. Accurately filling in administrative records and relevant paperwork.•Data Input - Using content management systems to maintain and update websites and internal databases. Organizing paperwork, documents and computer-based information.•Office Duties – Dealing with incoming and outgoing post, including assisting with the dispatch of information/support and marketing materials. Liaising with staff in other departments and with external contacts. Maintaining stationary levels and reordering as necessary.•Payroll - Managing and maintaining budgets, as well as invoicing. Liaising with the Accounts team, for the processing of invoices, petty cash handling, weekly Bank run.