Experience

Smart Link

• Software Development
• 1 - 100 Employee

• Human Resources Call Center Officer

  • Aug 2018 - Present

  Responsible for the Saudi Air Navigation Services' stuff to communicate and solve their problems with the company's Human Resources department. • Responded to telephone or written inquiries from employees and shared knowledge with and provided back-up and overflow telephone and email support to facilitate operations. • Processed employee job and personal data into HR system and audited data entry and transactions for accuracy. • Identified and resolved employee issues and anticipated future needs by explaining, suggesting and providing information to successfully perform duties. • Delivered accurate, consistent and timely responses to HR process, system and policy requests and maintained contact until request was resolved. • Performed basic administration processing and approval of transactions, data input and verification of documentation Show less



Sultan Al Duraibi Umra Services est.

• Jeddah, Makkah, Saudi Arabia

• Public Relations Specialist

  • Jan 2011 - Present

  • Completed all paperwork, Umrah's schedule's trips, coordinate the quotations and arrange the budget. • Prepared a variety of different written communications, reports and documents of booking the buses & Hotels. • generating suggestions, engaging in problem-solving activities to support the work. • Completed all paperwork, Umrah's schedule's trips, coordinate the quotations and arrange the budget. • Prepared a variety of different written communications, reports and documents of booking the buses & Hotels. • generating suggestions, engaging in problem-solving activities to support the work.



Al Mashoura Counseling

• Jeddah, Makkah, Saudi Arabia

• Executive Secretary

  • Sep 2005 - Aug 2010

  • Carried out front office duties utilizing data entry skills in framework of medical database. • Organized patient files, documents, reports and invoices. and streamlined operations to improve efficiency. • Communicated with customers via phone and email to confirm deliveries and respond to inquiries. • Handled logistics, catering, agendas and for meeting and training planning. • Carried out front office duties utilizing data entry skills in framework of medical database. • Organized patient files, documents, reports and invoices. and streamlined operations to improve efficiency. • Communicated with customers via phone and email to confirm deliveries and respond to inquiries. • Handled logistics, catering, agendas and for meeting and training planning.