Experience

QR Space

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Strategic Business Consultant

  • Aug 2021 - Present

• Director Of Operations

  • Mar 2021 - Aug 2021

• Operations Manager

  • Jan 2021 - Mar 2021

  Identify and address problems and opportunities for the companyManage relationships with key operations vendorsOversee budgeting, reporting, planning, and auditingCommunicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints



Shell

• Oil and Gas
• 1 - 100 Employee

• Customer Operations Specialist: Deal Management

  • Apr 2021 - Present



Catalyst For Growth

• India
• Professional Training and Coaching
• 1 - 100 Employee

• Projects and Marketing Coordinator

  • Jul 2020 - Oct 2020

  Project Coordination: o Coordinate project activities, resources, and informationo Communicate project requirements, scope, objectives as well as for C4G services internally ando to beneficiarieso Monitor and track the project’s progress and manage the resolution of any issues that arise.o Prepare/update project status reports, update tracking reports, and maintain files for dueo diligence and financials reportingMarketing: o Support the implementation of market research activities to analyse market trends, customero behaviour, and competitive landscape. o Support the coordination and implementation of project-related marketing and communication activities through all marketing channels, which include but are not limited to Social Media, Events and Content Marketing,o Contribute to C4G’s thought leadership efforts through the development of content in the form of blog articles, videos, infographics etc. related to our work.



Bidvest Facilities Management

• South Africa
• Facilities Services
• 700 & Above Employee

• Commercial Analyst

  • Oct 2019 - Feb 2020

  Analytics: Support management and cross-functional business partners with timely, accurate, actionable spend analysis, financial analysis and any other analytics required. Conduct Needs Analysis, work with internal stakeholders to identify scope and execute special projects resulting in measurable value to the corporation. Structure custom analyses that drive insight into the business units and operation cost for the business This will include the documenting of analytical models, data management and processes. • Reporting: Compiling reporting packs for the stakeholders in the commercial department. Design and implement reporting templates which will align with the overall objective and strategy the overall business performance metrics.• PerformancePoint Dashboards: Maintaining the commercial dashboard reports- Basic Sharepoint website configuration



The Salvation Army

• United States
• Non-profit Organizations
• 700 & Above Employee

• Project Coordinator

  • Jun 2018 - Jul 2019

  Provide administrative and coordination support to the project teamsand implement project activities efficiently and effectively to ensure thesuccessful completion of the project.Conduct training for the development of young people inentrepreneurship.Manage funds, prepare financial statements and budgeting.Tracked all hours and expenses to keep project on task and withinbudgetary parameters.Kept projects on schedule by managing deadlines and adjustingworkflows as needed.Built strong relationships with internal and external stakeholders anddevised strategies, initiatives, and events promoting products andservices.



Fearless Trendz

• Advertising Services

• Content Specialist

  • Dec 2017 - Jun 2018

  Digital Marketing agency Digital Marketing agency



Omnific Network Enterprise

• Project Manager

  • Sep 2015 - Dec 2016

  • Designed and Developed a web-based reporting system for the Salvation Army Southern Africa for the work they do in 6 countries.• Responsible for meeting customers, identifying their requirements, and then professionally providing solutions to meet their needs.• Designed a web-based reporting system• Drafting Contracts• Tested new applications in pre- and post-implementation phases. • Designed and Developed a web-based reporting system for the Salvation Army Southern Africa for the work they do in 6 countries.• Responsible for meeting customers, identifying their requirements, and then professionally providing solutions to meet their needs.• Designed a web-based reporting system• Drafting Contracts• Tested new applications in pre- and post-implementation phases.