Experience

Heness & Co

• United Arab Emirates
• Business Consulting and Services
• 1 - 100 Employee

• Admin

  • May 2022 - Present

  * Handle the administrative tasks assigned.* Deals with company registrations across GCC. Prepare Invoices.* Manage phone calls and correspondence.* Coordinated with staff & outside vendors to set up events.* Scheduled and coordinated virtual & In-person meetings, events, travel andappointments.* Submit weekly reports and prepare presentations/proposals as assigned.*Create and update records and databases with personnel, financial andother data. * Handle the administrative tasks assigned.* Deals with company registrations across GCC. Prepare Invoices.* Manage phone calls and correspondence.* Coordinated with staff & outside vendors to set up events.* Scheduled and coordinated virtual & In-person meetings, events, travel andappointments.* Submit weekly reports and prepare presentations/proposals as assigned.*Create and update records and databases with personnel, financial andother data.



Great Big Events

• Australia
• Spectator Sports
• 1 - 100 Employee

• Administrative Assistant

  • May 2022 - Aug 2022

  * Dealt in admin/registration process.* Successful company registrations across GCC in over 40 accounts.* Coordinating office activities and operations to secure efficiency andcompliance to company policies* Submit timely reports and prepare presentations/proposals as assigned.* Organised and managed sensitive data input retrieving and deliveringinformation. * Dealt in admin/registration process.* Successful company registrations across GCC in over 40 accounts.* Coordinating office activities and operations to secure efficiency andcompliance to company policies* Submit timely reports and prepare presentations/proposals as assigned.* Organised and managed sensitive data input retrieving and deliveringinformation.



Tech Takbeer

• Customer Service Team Lead

  • Feb 2021 - Apr 2022

  * Responsible for supervising, managing and motivating team members ona daily basis.* Act proactively with excellent communication to ensure smooth teamoperations and effective collaboration.* Manage a diverse workforce in organizations to ensure efficient day-today operations while ensuring helpful services for customers.* Maintained and updated call logs on daily basis* Increased or maintained sales target.

• Customer Service Representative

  • Oct 2020 - Feb 2021

  * This position involved me working to provide customer service and answeror make calls to clients to learn about and address their needs, complaints,or other issues with products or services.* Respond efficiently and accurately to callers, explaining possible solutions,for established customer contacts and recurring clients ensuring that theyfeel supported and valued.* Build lasting relationships with clients and other call center team membersbased on trust and reliability.* Utilise software, databases, scripts, and tools appropriately.



The Vision School

• Australia
• Professional Training and Coaching
• 1 - 100 Employee

• Teacher

  • May 2020 - Sep 2020

  * Lesson planning and preparation.* Assign classwork and homework* Take attendance according to school policy* Maintain a tidy and safe class environment for students* Preparing for inspections.* Running extracurricular activities.* Undertaking professional development. * Lesson planning and preparation.* Assign classwork and homework* Take attendance according to school policy* Maintain a tidy and safe class environment for students* Preparing for inspections.* Running extracurricular activities.* Undertaking professional development.