Experience

Knetic

• Business Consulting and Services

• Production Team Leader

  • Jan 2023 - Present

  -Managed manufacturing operations to consistently achieve on-time delivery of products, while strictly adhering to health & safety at work regulations and company policies. -Increased efficiency by 12% and sales by 15% by implementing the Kanban method via Trello. -Ensured that all team members followed the company's quality control procedures. -Monitored production to ensure that all orders were produced and dispatched on time. -Introduced daily stand ups which removed the communication gap, increased team problem solving and achieving company goals. -Identified the skills and knowledge required for the team to meet business requirements. -Ensured operational continuity is maintained at all times. -Identified and implemented opportunities for improvement using Competitive Intelligence (CI) and Lean Six Sigma methods -Carried out root cause analysis in order to identify the production pitfalls and implementing preventative measures. -Developed the team in accordance with business requirements. -Maintained Overall Equipment Efficiency (OEE) and carried out the required levels of maintenance. -Prepared project proposals and capital expenditure requests as needed. -Demonstrated a strong sense of organisation and maintained a clean and orderly work environment. -Displayed meticulous attention to detail in all tasks and responsibilities. -Engaged with and offer support to fellow team members, fostering a cooperative work environment. Show less



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Shift Manager

  • Dec 2022 - Jan 2023

  • Managed all aspects of the restaurants day to day operations to ensure standards around people, products, cleanliness and an exceptional customer experience, are fulfilled. • Ensured high standards of the customer experience were always maintained. • Resolved customer complaints and turned potentially negative situations into positive ones • Motivated and encouraged the team to achieve targets and deliver the best possible customer experience. • Took responsibility for presentation of products, ensured they were correctly merchandised and stocked to agreed levels • Understood and led the team to achieve key performance indicators set for the restaurant daily. • Displayed knowledge of and worked within compliance to applicable legislation which included food safety, health and safety, and employment standards • Responsible for the opening and closing of our restaurants. • Maintained operational standards within the restaurant, such as product quality, food hygiene standards, customer experience, speed of service and hospitality, restaurant cleanliness, and team's presentation. • Supported management team to achieve a B and above on store evaluation scores on rev audits • Educated employees regarding the restaurants health and safety policies. Show less



StoneHill

• Brazil
• Mining
• 1 - 100 Employee

• Production Supervisor

  • Jan 2021 - Nov 2022

  - Managed the work within budget which increased the company's profits by 8% and all of the employees got bonuses. - Managed the supply chain including sales, retail, and customer support in order to prevent interruptions. - Transformed a Windward board complaint into a 3-year sponsorship renewal by prioritising customer satisfaction and strengthening client relationships. - Led, coached, motivated and developed employees within the team and ensured effective training programmes for new staff members took place. - Established and created a positive work culture between employees and management which helped the turnover rate by 8%. - Introduced positive reinforcements which increased production and quality capacity by 5%. - Assisted employees with professional development by providing them opportunities to work shadow in different departments and created a share knowledge environment. - Recruited and inducted diverse and inclusive talent for the company. - Ensured that the relative Quality, Health, Safety and Environmental (QHSE) standards are met and adhered to at all times with the safe and protective use of Personal Protective Equipment. - Improved attendance by 15% after installing a biometric clock-in system which reported accurate overtime hours and increased efficiency in the payroll department. Show less



Mepco Chemicals

• Shift Supervisor

  • Jan 2020 - Dec 2020

  - Persuaded management to use rack plating to refine the quality of the product, this increased our clientele which profited the company by 4%. - Suggested to give proper training to the new employees and refreshed the training of the old ones after every 6 months and when implemented this increase the performance by a total of 4-5%. - Assembled and implemented plans for digitalisation which reduced costs and saved the company £2500 a year. - Advocated for the training modules to be refreshed and updated for new and existing employees, which increased profits by 4.5% due to more awareness of tools and better ways of working. - Achieved the employee of the month award twice by fulfilling SLAs. Show less



Servis Tyres

• Pakistan
• Consumer Goods
• 1 - 100 Employee

• Management Trainee Officer

  • Jul 2019 - Dec 2019

  - Maintained the maximum production rate by efficiently operating the plant. - Completed appropriate training for handling factory fires and gas evacuations. - Responsible for maintaining relevant computerized and manual records and liaising with various department personnel and suppliers. - Supported the development of technical operators' and apprentices' skills. - Reduced downtime by implementing company sickness policies and medical allowances. - Implemented an automatic plant for the production of rim belts, which increased efficiency, especially during COVID-19. - Achieved compliance with International Labour Organization (ILO) protocols, COVID measures, as well as Hazard Analysis Critical Control Point (HACCP) guidelines. Show less



Zenith Chemical Industries (Pvt.) Ltd.

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Chemical Process Engineering Intern

  • Aug 2018 - Aug 2018

  - Supported seniors to oversee production rates and ensure quarterly targets were achieved for one of largest pharmaceutical drug manufacturers in Pakistan. - Observed the management systems, environmental monitoring and waste disposal carried out during drug development. - Discovered the processes of manufacturing drugs under the guidelines of ISO, GMP and Pharmacopeia. - Supported the process teams with logging manual and computerised records on an hourly basis. - Supported seniors to oversee production rates and ensure quarterly targets were achieved for one of largest pharmaceutical drug manufacturers in Pakistan. - Observed the management systems, environmental monitoring and waste disposal carried out during drug development. - Discovered the processes of manufacturing drugs under the guidelines of ISO, GMP and Pharmacopeia. - Supported the process teams with logging manual and computerised records on an hourly basis.



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Supply Chain Intern

  • Jul 2018 - Jul 2018

  - Inspected the stock and delivery of plastic bottles and implemented the awareness of the HSE standards for one of the biggest soft drink manufacturers in the world. - Monitored the filling pressure, temperature and depressure of carbonated soft drinks to prevent the bottle from rupturing. - Inspected the stock and delivery of plastic bottles and implemented the awareness of the HSE standards for one of the biggest soft drink manufacturers in the world. - Monitored the filling pressure, temperature and depressure of carbonated soft drinks to prevent the bottle from rupturing.