Experience

Dunkin's Diamonds

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Advertising Director

  • Jan 2023 - Present

  ● Develop and maintain strong relationships with media outlets, including print, broadcast, and online platforms.● Oversee the production and distribution of advertising materials, including print ads, television, radio commercials, and online ads.● Design compelling and visually appealing graphics for print and digital advertising campaigns, ensuring impactful and eye-catching visuals.● Stay up-to-date with the latest advertising trends and technologies, and make recommendations for incorporating new approaches into advertising strategies.● Create and manage advertising budgets and allocate resources effectively.● Effectively lead and manage a team, fostering clear and efficient communication channels to ensure seamless coordination and collaboration.● Successfully oversee project timelines, ensuring adherence to deadlines and delivering high-quality ad copy and graphics that align with company objectives and brand standards. Show less

• Advertising Liaison

  • Oct 2022 - Jan 2023



DISRUPT Media

• United States
• Advertising Services
• 1 - 100 Employee

• Brand Strategist

  • Aug 2017 - Aug 2022

  ● Developed and implemented highly optimized written content for over 40 clients across diverse social media platforms. ● Generated monthly editorial calendars and effectively presented them to clients for seamless content planning and execution. ● Strategically adapted to evolving data and metrics to maximize reach and enhance audience engagement. ● Proactively engaged with the target audience on behalf of clients, effectively representing their brand and fostering strong connections. ● Consistently met deadlines and successfully managed multiple projects simultaneously to ensure smooth workflow and client satisfaction. ● Played a key role in training and mentoring new copywriters during the onboarding process to ensure a high standard of content quality and consistency. Show less



Discover Financial Services

• United States
• Financial Services
• 700 & Above Employee

• Account Manager

  • May 2017 - Aug 2017

  ● Provided exceptional customer support and assistance to clients, effectively resolving credit card account inquiries and issues with a focus on problem-solving and empathy. ● Utilized proficiently, multiple computerized systems and procedures to deliver the highest standard of service, ensuring a seamless and efficient customer experience. ● Maintained a deep understanding of credit card policies, terms, and procedures, allowing for accurate and comprehensive guidance to customers. ● Consistently met or exceeded performance targets and metrics, ensuring customer satisfaction and contributing to the overall success of the team. Show less



Knox County Adult Education Center

• Mount Vernon, Ohio

• Enrichment Instructor

  • Dec 2015 - Jun 2017

  ● Developed and delivered comprehensive four-week courses on Beginner Drawing and Intermediate Drawing, providing students with valuable skills and knowledge. ● Conducted engaging and informative 2-hour lecture sessions twice a week, ensuring a dynamic learning experience for students. ● Implemented weekly enrichment activities to foster continuous growth and development for students beyond regular class hours. ● Committed to fostering an inclusive work and learning environment, creating a safe and supportive space for all stakeholders to thrive and succeed. Show less



Barnes & Noble Book Stores

• United States
• Retail
• 1 - 100 Employee

• Bookseller

  • Jun 2015 - May 2017

  ● Provided exceptional customer assistance and support across various areas, including the sales floor, customer service desk, and checkout counters. ● Skillfully arranged eye-catching displays, ensuring a visually appealing shopping environment that enhanced the customer experience. ● Maintained inventory by stocking shelves, promptly restocking merchandise, and ensuring product availability to meet customer demands. ● Demonstrated professionalism and effective communication skills while answering phones, addressing customer inquiries, and providing accurate information about products and services. ● Assisted with receiving and unpacking shipping orders, efficiently organizing merchandise, and ensuring timely product placement on the sales floor. Show less