Khiem Nguyen-Trong

Strategic Communications & Operations Manager at JG Communications
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Ana, US

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Experience

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Strategic Communications & Operations Manager
      • Aug 2020 - Present

      Los Angeles Metropolitan Area • Secure coverage and manage PR campaigns for current and incoming clients • Consolidated internal communication processes • Managed company's web presence update

    • PR Consultant
      • Dec 2019 - Aug 2020

      Los Angeles Metropolitan Area • Reviewed and edited pitches for media coverage placement • Co-directed PR strategies for crisis management

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Office Administrator
      • Aug 2020 - Present

      Irvine, California, United States

    • United States
    • Insurance
    • 700 & Above Employee
    • Sales Agent - Direct Sales Unit (DSU)
      • Apr 2013 - Aug 2020

      Costa Mesa, CA Generated sales of AAA membership and insurance policies for auto, home, watercraft, personal umbrella and life insurance Achievements: • Diamond Club - March 2015 • Team Agent of the Month - May 2015, August 2018 • Earned "Star Agent" status Jan 2018 to 2019 • Maintained 100% Accuracy Q4 2017 to Q4 2019, Q2-Q3 2020

    • Blogger / Dating & Relationship Consultant
      • Feb 2007 - Jul 2020

      Los Angeles, CA • Authored articles on various dating, sex and relationship topics • Produced weekly podcast show to encourage listener’s discussion of self-confidence, self-esteem, interpersonal communication and other dating skills

    • United States
    • Investment Banking
    • Financial Consultant
      • Sep 2011 - Mar 2012

      Los Angeles, CA • Expanded sales and applications for 403(b) retirement plans and life insurance into new market sectors by visiting unserviced schools in the Los Angeles and Orange Unified School Districts • Partnered with the Parent Center at Crenshaw High School to promote financial literacy

    • Professional Training and Coaching
    • Dating & Relationship Consultant
      • Dec 2007 - Mar 2011

      Los Angeles, CA • Developed a more interactive and exercise-driven curriculum to maximize clients’ learning ability and streamline overall clients’ experience with company’s programs • Launched a private membership e-learning community site with 100-200 members for on-demand, self-paced, remote mentorship which created a new revenue stream for the company • Produced YouTube videos, podcasts, blogs, teaching aids and facilitated events as needed

    • United States
    • Investment Banking
    • Financial Executive
      • Aug 2010 - Feb 2011

      Calabasas, CA • Expanded sales of investment, tax planning and insurance products and services through natural market outreach and referrals • Marketed and promoted financial services to families through local event booths and networking

    • United Kingdom
    • Real Estate
    • 700 & Above Employee
    • Training Manager
      • Aug 2004 - Sep 2006

      West HIlls, CA Managed all training needs for the company’s consumer lending (B2B) division in the Eastern US region: • Improved B2B division’s brand identity and customer understanding of product offerings by redesigning and consolidating all marketing and training collateral • Spearheaded development of a web portal to allow access to most current training, marketing, product documentation and guidelines material for internal and external customers • Facilitated stronger PayOption ARM sales by… Show more Managed all training needs for the company’s consumer lending (B2B) division in the Eastern US region: • Improved B2B division’s brand identity and customer understanding of product offerings by redesigning and consolidating all marketing and training collateral • Spearheaded development of a web portal to allow access to most current training, marketing, product documentation and guidelines material for internal and external customers • Facilitated stronger PayOption ARM sales by creating a fully automated and customizable payment calculator in MS Excel • Earned “Best Speaker” award from the “Presentations That Work” Workshop (Booher Consultants)

    • Production Management Trainee
      • Jan 2004 - Jul 2004

      Plano, TX Underwent 6 months training that covers all aspects of the mortgage industry through active rotations in retail, wholesale and Investors Relations divisions. • Assisted loan officers with setting up Realtor’s Broker Open Houses to generate a new stream of interested buyers • Followed up with qualified buyers to obtain verification of employment, title and appraisal information • Processed and signed off underwriting conditions as a Jr. Underwriter • Locked in rates and priced… Show more Underwent 6 months training that covers all aspects of the mortgage industry through active rotations in retail, wholesale and Investors Relations divisions. • Assisted loan officers with setting up Realtor’s Broker Open Houses to generate a new stream of interested buyers • Followed up with qualified buyers to obtain verification of employment, title and appraisal information • Processed and signed off underwriting conditions as a Jr. Underwriter • Locked in rates and priced loans for mortgage brokers • Performed market research on the current and future market conditions affecting Countrywide and its competitors. • Prepared PowerPoint presentation and other assigned projects for management and other Investors Relations’ purpose

Education

  • New Horizons Computer Learning Centers
    Lean Six Sigma with Project Management
    2013 - 2013
  • Texas A&M University
    B.A., Political Sciences
    1998 - 2002

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