Khiem Nguyen-Trong
Strategic Communications & Operations Manager at JG Communications- Claim this Profile
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Bio
Experience
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JG Communications
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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Strategic Communications & Operations Manager
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Aug 2020 - Present
Los Angeles Metropolitan Area • Secure coverage and manage PR campaigns for current and incoming clients • Consolidated internal communication processes • Managed company's web presence update
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PR Consultant
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Dec 2019 - Aug 2020
Los Angeles Metropolitan Area • Reviewed and edited pitches for media coverage placement • Co-directed PR strategies for crisis management
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Iris Bright Optometry, provider of Eyexam of CA
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United States
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Medical Practices
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1 - 100 Employee
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Office Administrator
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Aug 2020 - Present
Irvine, California, United States
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Automobile Club of Southern California
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United States
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Insurance
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700 & Above Employee
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Sales Agent - Direct Sales Unit (DSU)
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Apr 2013 - Aug 2020
Costa Mesa, CA Generated sales of AAA membership and insurance policies for auto, home, watercraft, personal umbrella and life insurance Achievements: • Diamond Club - March 2015 • Team Agent of the Month - May 2015, August 2018 • Earned "Star Agent" status Jan 2018 to 2019 • Maintained 100% Accuracy Q4 2017 to Q4 2019, Q2-Q3 2020
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Blogger / Dating & Relationship Consultant
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Feb 2007 - Jul 2020
Los Angeles, CA • Authored articles on various dating, sex and relationship topics • Produced weekly podcast show to encourage listener’s discussion of self-confidence, self-esteem, interpersonal communication and other dating skills
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AXA Advisors
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United States
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Investment Banking
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Financial Consultant
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Sep 2011 - Mar 2012
Los Angeles, CA • Expanded sales and applications for 403(b) retirement plans and life insurance into new market sectors by visiting unserviced schools in the Los Angeles and Orange Unified School Districts • Partnered with the Parent Center at Crenshaw High School to promote financial literacy
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Wygant Productions Inc.
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Professional Training and Coaching
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Dating & Relationship Consultant
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Dec 2007 - Mar 2011
Los Angeles, CA • Developed a more interactive and exercise-driven curriculum to maximize clients’ learning ability and streamline overall clients’ experience with company’s programs • Launched a private membership e-learning community site with 100-200 members for on-demand, self-paced, remote mentorship which created a new revenue stream for the company • Produced YouTube videos, podcasts, blogs, teaching aids and facilitated events as needed
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Trilogy Financial Services
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United States
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Investment Banking
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Financial Executive
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Aug 2010 - Feb 2011
Calabasas, CA • Expanded sales of investment, tax planning and insurance products and services through natural market outreach and referrals • Marketed and promoted financial services to families through local event booths and networking
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Countrywide
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United Kingdom
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Real Estate
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700 & Above Employee
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Training Manager
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Aug 2004 - Sep 2006
West HIlls, CA Managed all training needs for the company’s consumer lending (B2B) division in the Eastern US region: • Improved B2B division’s brand identity and customer understanding of product offerings by redesigning and consolidating all marketing and training collateral • Spearheaded development of a web portal to allow access to most current training, marketing, product documentation and guidelines material for internal and external customers • Facilitated stronger PayOption ARM sales by… Show more Managed all training needs for the company’s consumer lending (B2B) division in the Eastern US region: • Improved B2B division’s brand identity and customer understanding of product offerings by redesigning and consolidating all marketing and training collateral • Spearheaded development of a web portal to allow access to most current training, marketing, product documentation and guidelines material for internal and external customers • Facilitated stronger PayOption ARM sales by creating a fully automated and customizable payment calculator in MS Excel • Earned “Best Speaker” award from the “Presentations That Work” Workshop (Booher Consultants)
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Production Management Trainee
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Jan 2004 - Jul 2004
Plano, TX Underwent 6 months training that covers all aspects of the mortgage industry through active rotations in retail, wholesale and Investors Relations divisions. • Assisted loan officers with setting up Realtor’s Broker Open Houses to generate a new stream of interested buyers • Followed up with qualified buyers to obtain verification of employment, title and appraisal information • Processed and signed off underwriting conditions as a Jr. Underwriter • Locked in rates and priced… Show more Underwent 6 months training that covers all aspects of the mortgage industry through active rotations in retail, wholesale and Investors Relations divisions. • Assisted loan officers with setting up Realtor’s Broker Open Houses to generate a new stream of interested buyers • Followed up with qualified buyers to obtain verification of employment, title and appraisal information • Processed and signed off underwriting conditions as a Jr. Underwriter • Locked in rates and priced loans for mortgage brokers • Performed market research on the current and future market conditions affecting Countrywide and its competitors. • Prepared PowerPoint presentation and other assigned projects for management and other Investors Relations’ purpose
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Education
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New Horizons Computer Learning Centers
Lean Six Sigma with Project Management -
Texas A&M University
B.A., Political Sciences