Khem Rai
Enrolment & Career Progression Officer (ECPO) at Vocational Skills Solutions (VSS)- Claim this Profile
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Bio
Experience
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1
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Enrolment & Career Progression Officer (ECPO)
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Aug 2020 - Present
Support the enrolment and induction process – Initial assessment, awareness session and sign up of learners, understanding their starting point to ensure they have an impactful and positive experience at the start of their learning journey. Confident in providing information, advice, and guidance to learners regarding their learner journey and career development. To ensure compliance with all business systems and procedures. To embed British Values, Equality and Diversity, Employability and Health and Safety into all appropriate communications. To ensure the enrolment form is completed to a high standard and fully completed (we maintain a zero-error policy) Ensure clients and learners always receive high-quality customer service Establish strong relationships with new and existing local and national employer clients to capture work experience opportunities that enhance the successful recruitment of suitably skilled individuals Understanding the employer’s current recruitment challenges so that VSS are in a position to be able to support suitably qualified individuals into their roles Ensure Health and Safety and relevant guidelines are risk assessed and managed to promote the safety and wellbeing of the learners within work experience opportunities Identifying, building, and maintaining collaborative external partnerships with JCP, Work programme organisations, education establishments, NCS and other customer facing organisations looking to place unemployed individuals on to short courses funded through our AEB/Traineeship provision Follow VSS (Ltd) policy and procedures to promote Safeguarding, Equality & Diversity, Data Protection (GDPR) & Health and Safety. Show less
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Croner-i
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United Kingdom
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Information Services
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200 - 300 Employee
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Sales Administrator
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Oct 2018 - Mar 2020
Assisted Sales Manager in adhoc duties and day-to-day tasks i.e., printing, copying, laminating, scanning, distributing documents, taking disciplinary investigation notes and maintaining/updating daily sales report. Processed orders and created a new lead via CRM System, ensuring accuracy and liaised with logistic department to ensure timely deliveries. Managed team holidays, absences and sickness via inhouse portal and employees’ personnel files. Generated EOD reports and managed Sales and Business support inbox, answering promptly or directing to appropriate departments if necessary. Set up logins for new/existing clients and trails for potential clients as requested by the team. Coordinated with IT for new starters ensuring an effective set up and raised tickets for issues. Processed/tracked team expenses forms and submitted for approval. Liaise with accounts department for queries relating to invoices from the team and clients. Show less
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Education
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University of Central Queensland
Master of Professional Accounting, Accounting -
The University of Western Australia
Bachelor's degree, Hospitality Administration/Management -
TAFE NSW
Diploma of Education, Hospitality Administration/Management