Experience

Global Resources for Assessment Curriculum and Evaluation

• Philippines
• Education Administration Programs
• 1 - 100 Employee

• Exam Proctor

  • Mar 2021 - Present

  Responsible for the service levels and monitoring of all test takers as they complete their exams online Maintain the integrity of the exam process as committed to with all institution partners. Observe test takers behavior during the exam Handled Kinder up to K-12 levels Responsible for the service levels and monitoring of all test takers as they complete their exams online Maintain the integrity of the exam process as committed to with all institution partners. Observe test takers behavior during the exam Handled Kinder up to K-12 levels



Alpargatas S.A.

• Brazil
• Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Aug 2020 - Dec 2020

  Responds promptly to customers inquiries by communicating through the customer service management tool (Zendesk) that collects all customers touch points in one view.Responsible for maintaining high level of professionalism with clients working to establish a positive rapport to every customer.

• Store Supervisor

  • Sep 2019 - Aug 2020

  Responsible for overseeing the daily operation of a store, making sure it runs smoothly and effectively.Maintain store staff job results by coaching, counselling and disciplining employees, planning and monitoring. Manage stock level /cost and make decisions about stock control.



Rustan's Supercenters, Inc.

• Retail
• 200 - 300 Employee

• Trade Planning and Control Specialist

  • Apr 2019 - Aug 2019

  Prepares buying income and gross profit report from promo plan. Conducting store audit regarding all rentable assets.Coordinating to Merchandising ang Marketing department regarding to all promotional events of the year.Sharing to all RSCI stores the promotions thru email. (The Marketplace, Rustans, Shopwise and Wellcome) Reports directly to TPC AVP.

• Grocery Supervisor

  • Mar 2018 - Apr 2019

  Knowledge on the basic process flow of FMCG operations from ordering up to selling using JDA.Knowledge in basic planogramming, display and store management. Basic customer service, selling, promotions and shrinkage control.



Waltermart Supermarket Inc.

• Philippines

• Merchandising Assistant

  • Apr 2016 - Sep 2017

  Ensuring proper maintenance of store inventory, creating purchase order and monitoring deliveries using JDA. Ensuring proper maintenance of store inventory, creating purchase order and monitoring deliveries using JDA.



Alorica

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Human Resources Assistant

  • Oct 2015 - Jan 2016