Teaching Assistant

• Aug 2022 - Present

Account Executive

• Sep 2022 - Dec 2022

Talent Acquisition Supervisor

• Mar 2022 - Jul 2022

Responsible for hiring the following roles: Recruiters (Technical and Non-Technical), Sales and Business Development Executives and Professionals, SEO Copywriters, SEO Specialists, Virtual Assistant, Social Media Managers -Conduct initial interviews and determine applicant qualification by analyzing applicant’s responses and comparing their qualifications to the job requirement -Build a network of the applicant talent pool through job portals and other online sourcing channels -Prepare schedules and contact applicants scheduled for an interview for preliminary screening, schedules of an interview with the requesting Account Manager, and schedule interview with the client -Manage and update the Applicant Tracking System (Freshteams), Recruitment Tracker, and other recruitment tools Show less

Sourcing Specialist

• Sep 2021 - Mar 2022

Responsible for hiring the following roles: CSR (Sales/Retail, Technical and Healthcare) -Source, screen and conduct initial interviews -Responsible for the recruitment cycle for some departments to include, but not limited to, screening, interviewing, checking references and onboarding qualified candidates based on departmental business needs and requests -Attended job fairs and other recruitment related events -Assist new hires on their pre-employment documents -Endorse new hires for background screening and monitor results -Onboard new employees in order to become fully integrated -Spearheaded our Recruitment activity called Assessment Center -Prepare and secures 201 file Show less

English Second Language Teacher

• Dec 2020 - Dec 2021

-Preparing and delivering lessons to improve students' reading, writing, and conversing skills -Tracking and reporting on students' progress -Managing interpersonal dynamics to ensure that the class is conducive to learning. -Preparing and delivering lessons to improve students' reading, writing, and conversing skills -Tracking and reporting on students' progress -Managing interpersonal dynamics to ensure that the class is conducive to learning.

Senior Customer Service Associate

• Apr 2017 - May 2021

-Handle voice, chat, and email customer support for an online retail company (Sak’s, Sak’s5th, Hudson’s Bay Company) -Identify and assess customers’ needs to achieve satisfaction -Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution -Handle voice, chat, and email customer support for an online retail company (Sak’s, Sak’s5th, Hudson’s Bay Company) -Identify and assess customers’ needs to achieve satisfaction -Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Guidance Counselor Intern and Training and Development Facilitator

• Feb 2019 - May 2019

Human Resources Intern

• Jun 2018 - Oct 2018