Experience

Arabian Business Centre

• United Arab Emirates
• Government Relations
• 1 - 100 Employee

• Receptionist

  • May 2023 - Present



Blendo Design

• United Arab Emirates
• Architecture and Planning
• 1 - 100 Employee

• Sales / Business development And Customer Experience Supervisor

  • Nov 2021 - Jul 2023

  key responsibilities : • Handling customer inquiries through direct contact and calls , registering their requests, Ensure a good communication and negotiation. • Promote and increase the company revenue. • Creating content for properties using the marketing process and spirit. • Translate customer requests through drawings layout and sketch and coordinate with our designer to meet the expectations . key responsibilities : • Handling customer inquiries through direct contact and calls , registering their requests, Ensure a good communication and negotiation. • Promote and increase the company revenue. • Creating content for properties using the marketing process and spirit. • Translate customer requests through drawings layout and sketch and coordinate with our designer to meet the expectations .



Mobilis Telecom

• Algiers, Algeria

• Contact Center Specialist

  • Jun 2019 - Aug 2021

  key responsibilities : • Received inbound calls from customers, and assisted to identify as well solved their problems. • Guided and provided service information as well responded to client's inquiries. • Handled complaints raised through the channels and coordinated with other departmentsto getthem solved. • Generate customer interestin the services or products offered by the company. • Ensured to provide best quality of service on each call to gain customer satisfaction. • Used to Go Extra mile with customer's when needed. Show less