Owen Burley
Sales Manager - Khaos Control Cloud at Khaos Control- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Developing and using customer insight
The Institute of Sales Management (ISM)Sep, 2019- Nov, 2024 -
Frictionless Sales Certification
HubSpot AcademySep, 2019- Nov, 2024 -
Construction and Surveying Degree
The University of BoltonJun, 2013- Nov, 2024
Experience
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Sales Manager - Khaos Control Cloud
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Jul 2018 - Present
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Solutions Consultant
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Dec 2016 - Jul 2018
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Owner
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Apr 2017 - Present
http://www.ebaystores.co.uk/CustomShopOnlinehttps://www.etsy.com/shop/CustomShopOnlinehttps://www.amazon.co.uk/Watches-Custom-Shop-Online/s?rh=n%3A328228011%2Cp_4%3ACustom+Shop+OnlineAchievements and responsibilities:This project started initially as a learning exercise in ecommerce. My main role is to manage a team of sales consultants and to sell an ERP solution. Enterprise resource planning is a software designed to help businesses manage their sales, stock… http://www.ebaystores.co.uk/CustomShopOnlinehttps://www.etsy.com/shop/CustomShopOnlinehttps://www.amazon.co.uk/Watches-Custom-Shop-Online/s?rh=n%3A328228011%2Cp_4%3ACustom+Shop+OnlineAchievements and responsibilities:This project started initially as a learning exercise in ecommerce. My main role is to manage a team of sales consultants and to sell an ERP solution. Enterprise resource planning is a software designed to help businesses manage their sales, stock, orders, reporting, account and much more. The best way I could learn was to experience this first hand. I have also had experience with Shopify and a host of other ecommerce, marketing and lead generating tools. averaging 1500 orders per annum, mainly of personalised printed watches and umbrellas.Has helped me develop a great understanding of ecommerce, especially with marketplaces. Show more Show less
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Account Manager
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Apr 2016 - Dec 2016
As an account manager at HomeLet, my main responsibility to exploit the opportunity in the accounts I manage whilst retaining their business. As part of the principal account team I worked both as an individual and as part of a team with regular team meetings and reviews of where the opportunity is located and how to transfer this in to transactions through the referencing and insurance products. My use of Salesforce helps me monitor the performance of my Account Customers and I will… As an account manager at HomeLet, my main responsibility to exploit the opportunity in the accounts I manage whilst retaining their business. As part of the principal account team I worked both as an individual and as part of a team with regular team meetings and reviews of where the opportunity is located and how to transfer this in to transactions through the referencing and insurance products. My use of Salesforce helps me monitor the performance of my Account Customers and I will regularly complete additional training with the offices to ensure they are in the best possible position. Other responsibilities include working as part of the new agent team and developing my marketing skills to generate new campaigns for exposure of our products and services. Show more Show less
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Account Manager
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Apr 2014 - Mar 2016
My main responsibility was in the trade department as an account manager looking after the top 50 principal accounts. My daily tasks included negotiating prices on large quantity orders and trying to find available stock with suppliers. I also helped to manage our customer care and return department, 12 staff members in total. My responsibilities were to monitor security on all orders to prevent fraud, delegating tasks to our customer care and returns agents as well as assisting in the training… My main responsibility was in the trade department as an account manager looking after the top 50 principal accounts. My daily tasks included negotiating prices on large quantity orders and trying to find available stock with suppliers. I also helped to manage our customer care and return department, 12 staff members in total. My responsibilities were to monitor security on all orders to prevent fraud, delegating tasks to our customer care and returns agents as well as assisting in the training of new recruits. This position Helped me to gain experience with using Magento and Sage systems as well as developing my marketing skills by developing and implementing mass email notifications for all account customers (over 5000 business customers). I worked here for almost 2 years and enjoyed my job thoroughly. Show more Show less
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Education
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The Institute of Sales Management (ISM)
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The University of Bolton