Pankaj Khanna

Vice President, Digital Transformation at Great Wolf Resorts, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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5.0

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Igor Cherny

Pankaj is a very thoughtful leader who commands the tremendous respect from his team, peers and leadership. He is able to create a great atmosphere of collaboration and achievement that everyone admires. Coming from an enterprise architecture and delivery management background, Pankaj really understands and drives excellence in software development process to build technology solutions. This understanding allowed him to scale his organization to multiple sites, technologies, and teams, while only improve in quality and delivery output. Pankaj is also extremely personable and approachable. It was an absolute pleasure to work with him. Two thumbs up!

Scott Manley

Pankaj is a great leader that has a strong passion for understanding the business and customers he works with. He makes sure that his team builds an experience to meet their needs and not just complete technical tasks. It was Pankaj’s drive and leadership that allowed our team to delivery three fully functional e-commerce sites and a set of fulfillment web services for Sears in less than a year. Pankaj has been able to do very much with very little and has always driven his team towards meeting the business needs and then exceeding them. I truly value having him as a business partner and would highly recommend Pankaj as a strong leader in any organization.

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Vice President, Digital Transformation
      • Dec 2018 - Present

      Leading digital transformation for Great Wolf Resorts that is a private equity owned high growth hospitality company with family entertainment waterpark resorts across North America. Leading digital transformation for Great Wolf Resorts that is a private equity owned high growth hospitality company with family entertainment waterpark resorts across North America.

    • Sr. Director, Software Engineering
      • Apr 2009 - Dec 2018

      Enterprise Engineering leader managed a diverse portfolio of B2C, B2B E-Commerce, IoT, Mobile, and Social Commerce sites generating over $1.5B in annual revenue across Sears Business Units • Led the build-out and ongoing architecture improvements for E-Commerce sites leading teams of over 150 engineers with global footprint in Chicago and India providing 24x7 development/support capabilities using mature Agile methodology • Instrumental in attaining strong double digit Year over Year revenue growth for core high impact sites including Sears Parts Direct, Sears Home Services, and Sears Outlet • Extensive Digital Commerce experience building solutions in technologies ranging across Java, Ruby onRails, iOS/Objective-C, node.js, Javascript, MySQL, MongoDB, AngularJS, Hadoop, Kafka, Docker stacks • End to end integration experience with SaaS platforms like SalesForce, Versapay, JD Edwards, SAP, PDX (Pharmacy), Google Analytics, 24x7, Kana, Bloomreach, Opstech, and Cloud infrastructure platforms like AWS and Rackspace. Retail Commerce Sites • Sears Parts Direct: http://www.searspartsdirect.com/ • Sears Home Services: http://www.searshomeservices.com/ • Sears Outlet: http://www.searsoutlet.com/ • Sears Driving Schools: http://www.searsdrivingschools.com/ B2B Commerce Sites • Sears B2B Incentives: http://b2b.sears.com/ • Sears Corporate Gift cards: http://searscorporategiftcards.com/ • Kenmore Direct: http://www.kenmoredirect.com/ • Monark Home: http://www.monarkhome.com/ Internet of Things (IoT) / Connected Home Solutions • Led the initiative to build iOS and Android mobile apps and M2M capabilities to support the launch of new Smart Appliances In-Store Technology Solutions Managed the engineering development and support of in-store and online applications: • Kmart Pharmacy: http://pharmacy.kmart.com/ • Sears Auto Centers: http://www.searsauto.com/ • In-store Asset Loss Prevention – Business intelligence and Analytics platform & mobile solution Show less

    • Vice President, Technology
      • Jul 2007 - Mar 2009

      VC financed Travel E-Commerce startup company developing mileage based loyalty solutions for U.S. airlines • Founding member instrumental in building the new startup company from ground up • Defined the technology strategy and platform architecture to support the business plan and successfully secure VC capital for the business VC financed Travel E-Commerce startup company developing mileage based loyalty solutions for U.S. airlines • Founding member instrumental in building the new startup company from ground up • Defined the technology strategy and platform architecture to support the business plan and successfully secure VC capital for the business

    • Technology Strategy Consultant
      • Jul 2005 - Jul 2007
    • United States
    • Airlines and Aviation
    • 700 & Above Employee
    • Manager E-Commerce, Enterprise Architect
      • Jul 1999 - Jun 2005
    • China
    • Accounting
    • 700 & Above Employee
    • Manager, IT Consulting
      • Jul 1997 - Jun 1999
    • United States
    • Research
    • Senior Software Engineer, Project Manager
      • Jul 1993 - Jun 1997
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Software Engineer, Project Manager
      • Jul 1990 - Jun 1993

Education

  • Western Michigan University - Haworth College of Business
    MBA
  • Birla Institute of Technology
    Master's degree, Computer Applications
  • Delhi University
    B.S., Mathematics

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