Experience

OP3N

• United States
• Software Development
• 1 - 100 Employee

• Senior UX Designer

  • Mar 2022 - Present

  - Apply the scope of a user-centered design process: build low & high fidelity wireframes (UX), create visual design (UI) & prototype design solutions (Interaction Design). - User Research from market, industry trends, competitive analysis, and user experience research into user insights and make the appropriate trade offs from there. - Ensure that quality of implementation meets design requirements. - Collaborate and work across functions including design, product, engineering, and data teams to ship high quality products. - Collaborate with peers in other design teams and contribute to Design System.



Spores Network

• Vietnam
• Technology, Information and Internet
• 1 - 100 Employee

• Senior UXUI Designer

  • Jul 2021 - Jun 2022

  - Responsible for user research, information architecture, interaction and visual design, prototyping across web and mobile products. - Lead designer of Lootbox 2.0 & Gamestore project, create product design concepts and new design for system UI. The project has been actualized and Spores is on the market (website: [spores.app](http://Spores.app)) - Created original Design system for Spores's product: Marketplace, Launchpad, Gamestore.... - Contributed to product rebranding by evolving our UI components and design system into harmonized and consistent appearances.⋅



Propzy

• Vietnam
• Real Estate
• 1 - 100 Employee

• UX Analyst

  • Apr 2021 - Dec 2021

  • Conduct interviews, produce user research insights via affinity mapping. Create personas, customer journey mapping, userflows. Sketch wireframes. Content strategy, rework information architecture. Produce prototype, conduct usability testing. • Designed the workflow, wireframe and hi-fi prototype for Marketplace Propzy • Designed the workflow, wireframe and hi-fi prototype for Tap App ( The application is service management application for residents to rent and buy houses at propzy ) • Conduct interviews, produce user research insights via affinity mapping. Create personas, customer journey mapping, userflows. Sketch wireframes. Content strategy, rework information architecture. Produce prototype, conduct usability testing. • Designed the workflow, wireframe and hi-fi prototype for Marketplace Propzy • Designed the workflow, wireframe and hi-fi prototype for Tap App ( The application is service management application for residents to rent and buy houses at propzy )



Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế

• Vietnam
• Banking
• 700 & Above Employee

• Product Designer

  • Apr 2020 - Mar 2021

  Design VIB Smartsales v2.0 application for VIB's sales team (Card, Loan, Savings..) launched in December 2020• Research market trends, survey customers to capture the needs of users and customers;• Research and analyze industry competitors (banking or non-bank) to identify the best• Conduct interviews, produce user research insights via affinity mapping. Create personas, customer journey mapping, userflows. Sketch wireframes.• Content strategy, rework information architecture. Produce prototype, conduct usability testing.• Build a design system for the general project;

• UX Designer

  • Feb 2019 - Apr 2020

  • Designed the workflow, wireframe and hi-fi prototype, Visual design for MyVIB Application• Designed the workflow, wireframe and hi-fi prototype, Visual design for SmartSales Application version 1.0



OCB - Ngân Hàng TMCP Phương Đông

• Vietnam
• Banking
• 1 - 100 Employee

• UXUI Designer

  • Jan 2018 - Jan 2019

  • Research and analyze industry competitors (banking or non-bank) to identify the best and most suitable experience for customers; • Work closely with the Project Coordinator, the Development Team to propose new solutions to complex user-centered design problems • Create prototypes, design interfaces, and stream of customer experience on OCB Omni channels suitable to all devices and browsers and coordinate with stakeholders to implement; • Research and analyze industry competitors (banking or non-bank) to identify the best and most suitable experience for customers; • Work closely with the Project Coordinator, the Development Team to propose new solutions to complex user-centered design problems • Create prototypes, design interfaces, and stream of customer experience on OCB Omni channels suitable to all devices and browsers and coordinate with stakeholders to implement;