Experience

UBC Sauder School of Business

• Higher Education
• 700 & Above Employee

• Teaching Assistant - COMM 190: Introduction to Quantitative Decision Making

  • Sep 2023 - Present

  Led weekly lab sessions to train 60 students to use Microsoft Excel for quantitative tasks, including linear programming, sensitivity analysis, and simulation Led weekly lab sessions to train 60 students to use Microsoft Excel for quantitative tasks, including linear programming, sensitivity analysis, and simulation



Gather Dining Hall - UBC

• Vancouver, British Columbia, Canada

• Student Worker

  • Feb 2022 - Dec 2022

  • Assisted in delivering 350+ meals to students during 2-hour shifts by collaborating with the Chef team to efficiently prepare ingredients • Streamlined the dishwashing process by quickly and safely handling all kitchen cookware, utensils, tools, and supplies • Improved customer satisfaction by maintaining a clean dining area and restocking silverware as well as sweet food items and beverages in a timely manner • Assisted in delivering 350+ meals to students during 2-hour shifts by collaborating with the Chef team to efficiently prepare ingredients • Streamlined the dishwashing process by quickly and safely handling all kitchen cookware, utensils, tools, and supplies • Improved customer satisfaction by maintaining a clean dining area and restocking silverware as well as sweet food items and beverages in a timely manner



Self-employed

• Ho Chi Minh City, Vietnam

• Private Tutor

  • Oct 2020 - Jul 2022

  • Compiled lesson materials to improve memory and comprehension of English, including flashcards, worksheets, videos, and mock tests • Improved students’ writing ability by grading their essays and providing detailed feedback on spelling, grammar, use of lexicon, and idea organization • Improved students’ speaking ability by providing sources of information (articles, podcasts, Netflix series) on different topics and giving lessons on cohesive devices, idiomatic expressions, and pronunciation features • Guided one student to achieve a score of 8.0, one to achieve 7.5, one to achieve 7.0 and one to achieve 6.0 on IELTS – an English proficiency test (max score: 9.0) Show less



AIA Vietnam

• Vietnam
• Insurance
• 400 - 500 Employee

• Financial Planner Manager Assistant

  • Sep 2020 - Dec 2020

  • Compiled data on sales activities (number of calls, meetings, presentations, referrals, closed deals) for weekly reports and recommendations • Filed health insurance claims for 20+ clients • Maintained positive client relations by keeping them updated with payment dates and delivering gifts on special occasions (birthdays, national holidays) • Attended 20+ hours of workshops and training sessions to learn how to design insurance plans • Compiled data on sales activities (number of calls, meetings, presentations, referrals, closed deals) for weekly reports and recommendations • Filed health insurance claims for 20+ clients • Maintained positive client relations by keeping them updated with payment dates and delivering gifts on special occasions (birthdays, national holidays) • Attended 20+ hours of workshops and training sessions to learn how to design insurance plans