Inside Technical Sales

• May 2023 - Present

Inside Technical Sales

• Feb 2023 - Apr 2023

Technical Sales Specialist

• Nov 2022 - Feb 2023

Key Responsibilities: • Identifying and soliciting potential and existing clients to promote sales • Conducting outbound calls for customer retention • Managing call flows, providing first call resolution, and satisfying customer expectations • Recommending the appropriate product or services by assessing clients’ needs and resources while leveraging applicable promotions • Providing technical solutions to clients where products or services must be tailored to suit their needs • Leveraging program tools and processes to illustrate benefits of the service and product offerings • Estimating cost of activating and maintaining the equipment or service • Verifying and updating critical customer information by accessing client’s database • Accurately accessing information regarding customers directly the client’s database in order to update and verify critical information • Providing ongoing technical support and resolve any issues • Resolving and troubleshooting any technical problems related to products and services • Maintaining technical knowledge about products and services to explain features and benefits to clients and answer any questions • Implementing sales strategies to achieve personal and business goals • Conducting sales transactions through online e-commerce software • Offering feedback to management for methods of improving performance and results Show less

Food Service Worker

• Oct 2021 - Oct 2022

Project Consultant

• Mar 2019 - Aug 2021

Key Responsibilities:• Coordinate with Project Management Unit of Ernst & Young LLP, India (EY) on the project Energy Efficiency & Conservation Promotion Financing• Coordinate with equipment manufacturers and suppliers to obtain all necessary design data to ensure proposed equipment specifications meet JICA's eligibility requirement for funding • Assist in identifying and adding new energy efficient equipment eligible for JICA fund to support business growth• Help in identifying potential clients eligible for JICA fund and Green Climate Fund (GCF)• Preparing No Objection Certificate for facilitating finance by IDCOL• Meeting with government officials & vendors• Organizing training & stakeholder consultation workshop Show less

Junior Engineer

• Sep 2018 - Mar 2019

Key Responsibilities:• Planning, designing and executing the measurement and monitoring protocols of thermal and electrical energy consumption of each equipment and specific energy consumption (both thermal and electrical) for individual department in the facility.• Performing assessments on industrial factories and collecting requisite data to identify specific areas with potential for conservation of thermal and electrical energy.• Determining the type and arrangement of circuits, transformers, generators and other equipment by collecting data on operational parameters, power transmission and distribution systems.• Designing plant’s existing power generation and transmission systems in single line diagram and planning on rectifications as per standard.• Planning and designing the installation of energy efficient technologies and machineries • Preparing proposals that recommend energy conservation measures (ECM).• Calculating energy savings for each energy conservation measure mentioning annual energy savings, annual monetary saving, carbon emission reduction, investment required, financial viability etc.• Assisting the facility on organizing energy efficient components, machines, appliances and equipment along with suggestion on installation plans.• Assisting on industrial energy audits in textile and steel industries under Renewable Energy and Energy Efficiency Programme(REEEP) conducted by GIZ. Show less

Project Engineer

• Feb 2018 - Aug 2018

Worked as a project engineer for ZTE Corporation on role of Reliance Engineering & Trading, Dhaka Project: Modernization of Telecommunication Networks (MOTN) Key responsibilities: • Site Survey • Data Analysis • Making Survey Reports Worked as a project engineer for ZTE Corporation on role of Reliance Engineering & Trading, Dhaka Project: Modernization of Telecommunication Networks (MOTN) Key responsibilities: • Site Survey • Data Analysis • Making Survey Reports

Part-time Facilitator

• 2014 - 2017

Event Management • Organised "Bengal Classical Music Festival" Event Management • Organised "Bengal Classical Music Festival"