Khamil Alamsyah

Network Operation Center Engineer at FiberHome
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Contact Information
us****@****om
(386) 825-5501
Location
West Java, Indonesia, ID

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Experience

  • FiberHome
    • China
    • Telecommunications
    • 700 & Above Employee
    • Network Operation Center Engineer
      • Sep 2022 - Present

      - Monitoring BTS alarms using UEM5000 - Monitoring Transmission alarms using UMC for Router & Switch equipment - Monitoring Microwave Transmission alarms using NEC & Ceragon Microwave - Monitoring VSAT Transmission alarms using PRTG - Create trouble ticket then escalate to L2 and regional team - Provide the latest update for each trouble ticket or case to customer and internal team - Support L1 troubleshoot to solve the issue - Escalation to L2, L3 and Manager for critical issue - Coordination with field engineer and 3rd party for support troubleshoot Show less

  • Indosat Ooredoo Business
      • Mar 2017 - Present

      • Jan 2013 - Mar 2017

  • Indosat Ooredoo
    • Indonesia
    • 1 - 100 Employee
      • Aug 2017 - Present

      • Jan 2013 - Present

Education

  • Universitas Mercu Buana
    Bachelor's degree, Computer Science
    2015 - 2021

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