Experience

Rebecca's Culinary Group

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Events Manager/Wait-staff/ Bartender

  • Mar 2012 - Present

  • Maintain solid communications with 2-3 client consumers at a time per event to ensure them their event is being maintained with the highest attention to their needs. • Act as an important liaison between client and sales staff, kitchen chef and staff and delivery drivers resulting in maintaining client confidence. • Obtain banquet event order (BEO) and manage onsite food and beverage inventory by matching the product with the inventory sheet and BEO. • Coordinate the direction of 12 staff members according to the BEO for events as large as 200+ people on the visual aesthetics and preparation of dining area. • Provide time management leadership by communicating with the chef on the job site to ensure event deadlines and schedules are adhered to concerning food timing and spacing for passing to guests. Show less



Gourmet Caterers

• United States
• Events Services
• 1 - 100 Employee

• Team leader/Wait-staff

  • Jun 2000 - Present

  • Obtain BEO and directive from management on site concerning our objective for the current event. • Delegate tasks such as table assignments and food buffet arrangements to a team of at least 10 wait-staff servers. • Welcome guests and monitor their concerns such as dietary restrictions during the course of the event. • Attend BEO meetings when assistant managing events to obtain a greater knowledge of future events. This allows for extra communication with the sales manager and chefs concerning quantities. Show less



Whittier Street Health Center Dental Department

• Whittier Street Health Center Dental Department

• Dental Office Manager

  • Apr 2008 - Aug 2009

  • Acted as an important liaison between the Dental Director and Operations Manager concerning office procedures. • Completed prior authorization correspondence on American Dental Association dental forms, insurance billing and coding on behalf of patients for approvals including Ryan White Fund patients. Produced copies of dental x-rays, coded and submitted necessary paperwork to ensure approval. • Scheduled patients according to authorizations approved. • Hired internship dental assistants to offset the costs of full-time clinical staff scheduling. • Worked within department budget to maintain all office clinical equipment and supplies, ensured equipment’s functionality and operational availability through scheduled maintenance reports. • Scheduled front desk staff, performed weekly meetings based on productivity and schedules. Provided minutes to the operations manager and discussed patient flow and provider’s schedules. • Trained staff on dental coding and billing for “self-pay” patients. Show less



Boston University School of Dental Medicine

• Senior Secretary, Post-Doctoral Periodontal Dept.

  • Nov 2007 - Mar 2008

  • Handled meetings and travel schedules, scheduled patients and ordered surgery supplies for the Department of Periodontal and Oral Biology.• Scheduled events for department students and lunch and learn and communicated with different vendors to ensure students were aware of new technologies and initiates.• Scheduled room availability and times in accordance with resident’s availability.

• Education Support Assistant

  • Sep 2002 - Nov 2007

  • Supported a team of 5 pre-doctoral teaching faculties by scheduling appointments with their mentees. Each faculty member was assigned 150 pre-doctoral dental students.• Scheduled record reviews and various other faculty mentee meetings for students with their advisors.• Educated students to properly collate a paper chart system as to help simplify a patient treatment plan with their advisors on patient progress and correlate it with student competencies.

• Patient Coordinator

  • Sep 2002 - 2005

  • Served as first point of contact for patients as a front office Patient Coordinator Representative with access to patient health information.• Received payments for dental procedures, performed ending balances and scheduled return appointments.• Ordered paper chart inserts, arranged storage orders and kept a full supply.• Helped lead the team which was instrumental in the successful integration of a new dental system put in place throughout the entire dental university.