Khalif AL Mahmud

Technical Engineer at Radius Theme
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Contact Information
us****@****om
(386) 825-5501
Location
Dhaka, Bangladesh, BD

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Bio

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Credentials

  • Developing Mobile Apps
    ICT Division
    Nov, 2018
    - Nov, 2024
  • CEH v10
    Decodes Lab Ltd.
    Jul, 2018
    - Nov, 2024
  • Web Design Certificate
    BASIS Institute of Technology & Management (BITM)
    Nov, 2016
    - Nov, 2024

Experience

  • Radius Theme
    • Software Development
    • 1 - 100 Employee
    • Technical Engineer
      • Mar 2022 - Present

      • Maintaining knowledge of the company's products, staying up-to-date on any updates, and providing training to team members, resulting in a 15% increase in product knowledge among partners. • Reducing ticket resolution time by 20% by creating an automated troubleshooting guide for common cases and delivering specialized assistance through Freshdesk • Collaborating with cross-functional teams to identify and resolve technical issues, ensuing in a 20% decrease in repeat customer complaints. • Maintaining knowledge of the company's products, staying up-to-date on any updates, and providing training to team members, resulting in a 15% increase in product knowledge among partners. • Reducing ticket resolution time by 20% by creating an automated troubleshooting guide for common cases and delivering specialized assistance through Freshdesk • Collaborating with cross-functional teams to identify and resolve technical issues, ensuing in a 20% decrease in repeat customer complaints.

  • Bit Byte Technology Ltd.
    • Bangladesh
    • Software Development
    • 1 - 100 Employee
    • Software Engineer
      • Dec 2020 - Feb 2022

      • Developed reusable UI components utilizing Vue.js that increased 40% the consistency of the overall design. • Implementing an efficient state management system applying Vuex that reduced by 30% API calls. • Optimizing the performance of a Nuxt.js application by facilitating the load time by 25% by using lazy loading and code-splitting techniques. • Developed reusable UI components utilizing Vue.js that increased 40% the consistency of the overall design. • Implementing an efficient state management system applying Vuex that reduced by 30% API calls. • Optimizing the performance of a Nuxt.js application by facilitating the load time by 25% by using lazy loading and code-splitting techniques.

  • eSoftArena Ltd.
    • Software Development
    • 1 - 100 Employee
    • Wordpress Developer
      • Jun 2019 - Nov 2020

      • Expanded custom plugins and widgets to enhance 20% the functionality of WordPress sites. • Enhancing page load speeds by 15% via theme and plugin optimization • Increasing user engagement by 20% over page builder & option framework integration • Expanded custom plugins and widgets to enhance 20% the functionality of WordPress sites. • Enhancing page load speeds by 15% via theme and plugin optimization • Increasing user engagement by 20% over page builder & option framework integration

  • Upwork
    • United States
    • Software Development
    • 700 & Above Employee
    • Wordpress Developer
      • Nov 2017 - Jun 2019

      • Design, develop, and maintain WordPress websites and web applications • Customize existing themes and plugins to meet specific client requirements • Create and implement responsive design for optimal user experience on all devices • Design, develop, and maintain WordPress websites and web applications • Customize existing themes and plugins to meet specific client requirements • Create and implement responsive design for optimal user experience on all devices

  • Fiverr
    • United States
    • Software Development
    • 700 & Above Employee
    • Wordpress Developer
      • Nov 2017 - Jun 2019

      • Use HTML, CSS, and JavaScript to create responsive and mobile-friendly websites • Implement and configure various WordPress plugins for added functionality • Optimize website performance and security • Use HTML, CSS, and JavaScript to create responsive and mobile-friendly websites • Implement and configure various WordPress plugins for added functionality • Optimize website performance and security

Education

  • Bangladesh Institute of Science & Technology (BIST)
    Honours, Computer Science And Engineering
    2015 - 2020
  • Motijheel Government Boys'​ High School
    HSC, Science
    2013 - 2014
  • Motijheel Model High School & College
    SSC, Science
    2010 - 2012

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