Khalida B.
Senior Customer Success Manager - Global Accounts at Fitch Solutions- Claim this Profile
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Anglais Native or bilingual proficiency
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Arabe Native or bilingual proficiency
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Français Native or bilingual proficiency
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Bio
Sheila Collins
Khalida was a top-performing student (first class honours) during her BA (Hons) degree at Coventry University, demonstrating strong analytical and critical thinking skills, excellent drive as an individual and within a team. As Lecturer and Course Coordinator, it was a pleasure to have her as my student : she was always curious, reliable, hard-working, actively participating and contributing to the Learning experience. As a Professional consultant, I believe Khalida has many of the qualities required to succeed in any area of Business.
Sheila Collins
Khalida was a top-performing student (first class honours) during her BA (Hons) degree at Coventry University, demonstrating strong analytical and critical thinking skills, excellent drive as an individual and within a team. As Lecturer and Course Coordinator, it was a pleasure to have her as my student : she was always curious, reliable, hard-working, actively participating and contributing to the Learning experience. As a Professional consultant, I believe Khalida has many of the qualities required to succeed in any area of Business.
Sheila Collins
Khalida was a top-performing student (first class honours) during her BA (Hons) degree at Coventry University, demonstrating strong analytical and critical thinking skills, excellent drive as an individual and within a team. As Lecturer and Course Coordinator, it was a pleasure to have her as my student : she was always curious, reliable, hard-working, actively participating and contributing to the Learning experience. As a Professional consultant, I believe Khalida has many of the qualities required to succeed in any area of Business.
Sheila Collins
Khalida was a top-performing student (first class honours) during her BA (Hons) degree at Coventry University, demonstrating strong analytical and critical thinking skills, excellent drive as an individual and within a team. As Lecturer and Course Coordinator, it was a pleasure to have her as my student : she was always curious, reliable, hard-working, actively participating and contributing to the Learning experience. As a Professional consultant, I believe Khalida has many of the qualities required to succeed in any area of Business.
Experience
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Fitch Solutions
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United Kingdom
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Information Services
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400 - 500 Employee
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Senior Customer Success Manager - Global Accounts
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Aug 2022 - Present
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Bloomberg
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United States
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Financial Services
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700 & Above Employee
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Contracts Coordinator
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Nov 2018 - Mar 2019
Maintained global agreements and customer legal entity databases Provided platinum customer service by assisting internal and external clients Maintained global agreements and customer legal entity databases Provided platinum customer service by assisting internal and external clients
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Wavestone
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France
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Business Consulting and Services
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700 & Above Employee
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Analyst Consultant
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Jan 2018 - Nov 2018
Project Support – Leading Railroad Manufacture Data Analysis – Leading Asset Manager Customer Journeys Strategy – Global Retail Bank Market Intelligence – Specialist UK Lending Bank Project Support – Leading Railroad Manufacture Data Analysis – Leading Asset Manager Customer Journeys Strategy – Global Retail Bank Market Intelligence – Specialist UK Lending Bank
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Lagardère Travel Retail
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France
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Retail
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700 & Above Employee
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Sales Advisor (student job)
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Jul 2016 - Dec 2016
- Greeting international customer - Identifying customer needs, advising clients on products addressing multiple products Fashion / Luxury (ready-to-wear, perfumes, leather goods, jewellery) - Participating in the good performance of the store (merchandising, holding the spokes, replenishment, storage) - Greeting international customer - Identifying customer needs, advising clients on products addressing multiple products Fashion / Luxury (ready-to-wear, perfumes, leather goods, jewellery) - Participating in the good performance of the store (merchandising, holding the spokes, replenishment, storage)
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DHL Supply Chain
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Germany
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Import export intern
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Jan 2015 - Jan 2015
Prospection of new clients through the software COMET Follow up with international operations (import et export) Follow up with customer service (claim, pick-up, dispatch) Prospection of new clients through the software COMET Follow up with international operations (import et export) Follow up with customer service (claim, pick-up, dispatch)
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EY
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Assistant Administrative (student job)
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May 2014 - Aug 2014
• Processing documentation and knowledge management • Reporting, both in written and verbal form, to marketing manager and the CEO regarding progress and status • Processing documentation and knowledge management • Reporting, both in written and verbal form, to marketing manager and the CEO regarding progress and status
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Focus Minds Media and Marketing FZE
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IT Services and IT Consulting
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1 - 100 Employee
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Digital Marketing Executive (intern)
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May 2014 - Aug 2014
defined and executed the strategy for Digital Marketing campaigns and managed the digital channels content. She applied her analytical skills to assess the end-to-end customer experience across multiple channels and customer touchpoints. defined and executed the strategy for Digital Marketing campaigns and managed the digital channels content. She applied her analytical skills to assess the end-to-end customer experience across multiple channels and customer touchpoints.
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Education
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2017 - 2018
Northumbria University
Master of Science (MSc), Business with international management -
2015 - 2016
Coventry University
Bachelor of Arts (B.A.), Marketing international -
2013 - 2015
Lycée Notre Dame de la Providence
International Trade Diploma, Commerce international -
2012 - 2013
Diablo Valley College
certificate of business administration, business
Community
