Experience

Zain Sudan

• Sudan
• Telecommunications
• 700 & Above Employee

• • Aug 2019 - Present

• • Nov 2013 - Aug 2019

  Accountable for effectively and efficiently managing & developing the operation of EVD Application.Main Duties& Responsibilities:Ensure the accuracy and consistent of EVD application transactions.Investigate and resolve application functionality related issues and provide support and troubleshooting of EVD Application.Develop associated systems and applications for the EVD application.Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.Analyze data contained in the corporate database and identify data integrity issues with existing and proposed systems and implement solutions.Provides assistance and advice to business users in the effective use of applications and information technology.Responsible of developing and assurance of in-house IT projects. Write technical procedures and documentation for the applications including operations, user guide, etc...Produce technical documentation for new and existing applications.Coordinate the upgrade of EVD software releases that are required to keep the business systems up to date and to minimize the risk of de-stabilizing the business.Manage relationships and agreements with contractors, suppliers and partners.Ensure compliance with all applicable policies & regular requirements on Information Security. Show less

• • Nov 2013 - Aug 2019



Electronic Banking Services Co. (EBS)

• Junior System Engineer

  • Apr 2012 - Nov 2013

  - Financial Entities configuration in National Switch Center - Terminals integration/management - Version control - Users management - Troubleshooting - Financial Entities configuration in National Switch Center - Terminals integration/management - Version control - Users management - Troubleshooting



Ahfad University for Women

• Teacher Assistant

  • Jul 2009 - Dec 2010

  - Assisted university professors in preparation and presentations of computer science course material - Lectured at seminars and tutorial sessions, utilizing creative delivery methods to ensure student interest and engagement - Assisted university professors in preparation and presentations of computer science course material - Lectured at seminars and tutorial sessions, utilizing creative delivery methods to ensure student interest and engagement