Chief Information Technology Officer

• Jan 2023 - Present

Director Of Information Technology

• Jun 2019 - Jan 2023

Strategic direction of IT.

CTY Computer Science Instructor, Online

• Feb 2018 - Present

• Online facilitation of IT courses (Moodle platform). • Java, Python, AP • Online facilitation of IT courses (Moodle platform). • Java, Python, AP

Online Adjunct Instructor

• Apr 2020 - Present

Adjunct Cybersecurity Instructor, Online

• Jul 2016 - Present

• Online facilitation of IT courses (Moodle platform). • Comptia - A+, Network+, Security+ • Advanced networking • Online facilitation of IT courses (Moodle platform). • Comptia - A+, Network+, Security+ • Advanced networking

Online Adjunct Instructor

• Jan 2020 - Present

IT Manager

• May 2015 - Jun 2019

Strategic direction of IT. Strategic direction of IT.

Adjunct Instructor

• Jan 2015 - Oct 2017

Adjunct Instructor

• Jan 2015 - Jun 2017

Sr. Instructor

• Jan 2011 - Jun 2017

• Online facilitation of IT courses. • Accomplished significant retention levels leading to promotion to Sr. level. • Tracking of student progress, participation levels as well as identifying of at-risk students using Talisma platform. • Development and implementation of retention strategies to improve retention level. • Courses taught include Computer Applications (Microsoft Office), Networking Concepts and Operating Systems and Concepts of Web Design. • Online facilitation of IT courses. • Accomplished significant retention levels leading to promotion to Sr. level. • Tracking of student progress, participation levels as well as identifying of at-risk students using Talisma platform. • Development and implementation of retention strategies to improve retention level. • Courses taught include Computer Applications (Microsoft Office), Networking Concepts and Operating Systems and Concepts of Web Design.

IT Manager

• Feb 2014 - Apr 2015

• Direction of company IT department using ITIL practices. • Streamlined IT processes to improve efficiency. Implemented Data Governance processes to ensure data integrity. • Management of infrastructure including Cisco ASA5505 Firewall and virtual server environment • Accomplished $145000+ annual savings by revising IT procedures and expenses and without impacting productivity. • Reduced server load by 71%, and server cost by 23% through refactoring old code base. • Reprogrammed of some ERP features improving software productivity. • Successfully implemented Appian and PeopleNET logistics solution. • Researched and implemented warehouse management system project. • Assisted with redesign of current web site. Created and implemented company’s Intranet site. • Redesigned group policies to reflect proper security practices and ensure audit capabilities. • Implemented of new network hardware, including HP ProCurve switches. Significantly improved network performance. • Implemented of UNIX based employee web monitoring solution (Squid). • Implemented of VoIP telephone system (Polycom, cloud based solution) • Revised and changed backup strategy to ensure automated on-site and cloud backups. • Maintained staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities. • Completed various projects by coordinating resources (internal and external) and timelines. • Recommended information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. • Direction of technological research by studying organization goals, strategies, practices, and user projects. Show less

Manager of Network Operations

• Feb 2010 - Feb 2014

• Managed global network engineering team, ensuring best practices implemented on behalf of 80 managed clients located in NJ and NY area. • Vmware and Hyper-V virtual environments management • Developed new processes to streamline network monitoring and escalation process. • Developed departmental policies and operational guidelines in preparation for launch of new IT services brand. • Implemented new networking infrastructure, installing routers, switches and cabling to ensure optimal functionality of client servers, active directory administration, exchanges and workstations. Show less

Systems Engineer, TOEFL and TOEIC Administrations Technical Director

• Apr 2006 - Feb 2010

• 3-rd level Technical Support for iBT TOEFL, CLEP, PARAPRO, i-Skills and TOEIC • TOEFL and TOEIC administrations technical director. Management of technical support team. • Reduced number of non-scoreable TOEIC tests by 5% achieving significant financial gain by improving client’s technical readiness requirements. • Writing of technical documentation. • Testing of Microsoft updates to identify possible conflicts with Java based test delivery platform. • Assisting in Java web application and web services quality control • Improvement of current support processes. • Analysis of quality of newly released software. Show less

IT Engineer

• Oct 2003 - Apr 2006

• 2-nd line ATM support (NCR and Diebold Brands only) and Retail equipment (POS, Self-checkouts) • Assisted in the installation, configuration, and management of a LAN. • Assisted management and other company employees in solving computer related problems. • Configured and enhanced network performance. • Demonstrated ability to analyze, evaluate, and resolve hardware and software conflicts. • Diagnosed application errors and network connectivity problems. • Diagnosed hardware problems with modems, printers, cables, or telephones. • DELL customer engineer (laptops, desktops and servers of any kind). • ADIC Tape Libraries second level engineer. • Cisco routers and switches 2-nd level. • Support and administration (Hardware and software). • Amadeus equipment 2-nd level support. • Network installation and setup (from scratch). • MS Project Management and Access. Show less