Khalid Salah

Senior Area Operations Manager at Yalla fel
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Contact Information
us****@****om
(386) 825-5501
Location
6th of October, Cairo, Egypt, EG

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Alaa Ali

I'm delighted to endorse Khalid based on our professional collaboration. Khalid possesses a wealth of experience and expertise in his field, making him an invaluable asset to any team or project. His dedication, commitment, and aggressive pursuit of excellence have consistently impressed me. I highly recommend Khalid for his outstanding contributions and unwavering commitment to achieving exceptional results. His knowledge and work ethic make him a standout professional, and I have full confidence in his abilities. Khalid has my highest recommendation without reservation.

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Credentials

  • An Entire MBA in 1 Course:Award Winning Business School Prof
    Udemy
    May, 2022
    - Nov, 2024
  • Six Sigma Foundations
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Supply Chain Foundations
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Exploring English: Language and Culture — British Council
    FutureLearn
    Aug, 2016
    - Nov, 2024

Experience

  • Yalla Fel Sekka
    • Egypt
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Senior Area Operations Manager
      • Apr 2021 - Present

      -Manage day-to-day operations & Meet with the managed fleet on a regular basis to offer essential feedback and encouragement. -Coordinate and report on continuing difficulties with superiors. -Determine fleet-related problems and devise viable solutions - Supervising and being accountable for 1000+ daily orders in the Giza, 6th of October, and Sheikh Ziyad areas. - Managed and supervised the fleet's service quality in terms of timeliness, attitude, appearance, and delivery time. - Increasing the utilization rate of all vehicles to the highest possible level. - Maintain operational efficiency while keeping expenditures to a minimum. - Supply planning for existing and new clients. - Weekly payment control and courier release. - Report reconciliation to match on-the-ground achieved statistics. Show less

  • Akelni - أكلني
    • Egypt
    • Food and Beverage Services
    • 1 - 100 Employee
    • Operations Manager
      • Sep 2019 - Mar 2021

      -Developing the monthly operations plan to achieve the highest efficiency and effectiveness from the delivery service and sharing the plan with the top management for discussion -Following up with the third party logistics companies on the delivery shifts, delivery activation, training and applying the needed penalties -Preparing daily, weekly and monthly reports that include the performance of the delivery and the dispatching teams -Developed quality employees within call center to take over leadership positions. -Created clear and effective policies governing all aspects of employee work and interaction with customers. -Trained team members on performance metrics and consumer behavior identification. -Developed all process controls and metrics for daily management of Call Center. -Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques. Show less

  • TryCarriage.com
    • Qatar
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Operations Coordinator
      • Apr 2019 - Sep 2019

      Carriage Egypt Carriage Egypt

  • PresiDental Esthetics Center and Institute
    • Egypt
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Front Desk Administrator
      • May 2017 - Jan 2018

  • Smart Link BPO Solutions
    • Saudi Arabia
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Complaints Representative
      • Jan 2017 - May 2017

  • Vodafone
    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative
      • Oct 2016 - Dec 2016

  • CIB Egypt
    • Banking
    • 700 & Above Employee
    • Personal Banker
      • Aug 2016 - Sep 2016

      Summer Internship Summer Internship

  • Mobily
    • Saudi Arabia
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative
      • Aug 2015 - Apr 2016

  • CENT HU
    • Helwan, Cairo, Egypt
    • Co-Founder
      • Oct 2014 - Jan 2016

      Commercial Entrepreneurs ( CENT ) founded in faculty of commerce English section in Helwan university which care about the transplant the mindset of entrepreneurship Our Vision: Build the world's influential community of entrepreneurs Our Values: 1. Coaching 2. Sustainability 3. Commitment 4. Make a mark 5. Partnership Commercial Entrepreneurs ( CENT ) founded in faculty of commerce English section in Helwan university which care about the transplant the mindset of entrepreneurship Our Vision: Build the world's influential community of entrepreneurs Our Values: 1. Coaching 2. Sustainability 3. Commitment 4. Make a mark 5. Partnership

Education

  • Helwan University Cairo
    Bachelor of Business Administration - BBA - English section, Foreign trade
    2014 - 2017

Community

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