Experience

Alef Technology

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Revenue

  • Feb 2019 - Present

  Currently reporting to the CEO and leading the Sales, Procurement & logistics and software development team.Leading the company sales team, manage annual budget, looking for new opportunities, maintaining company relationship with clients, partners and suppliers, expanding company outreach, project cost/benefit analyzes and decision making.Involve in business development to generate new source of revenue for the company. Study of technical feasibility of projects, cost & benefit and RIO analysis.Leading company projects, to make sure project stockholders are satisfied with the project team performance.Leading the process of project sourcing, delivery, and implementation.Leading service contract management. Show less

• VAS Manager

  • Feb 2018 - Feb 2019

  Reporting to the CEO and leading the ICT team of 5 resources to lead and manage all software and VAS (VoIP, IVR, SMS and call center) projects.Accountable to lead the project in terms of project management, customer relationship, technical assessments and management.Managing customer & mobile operators’ relationships with the company, while leading the execution of VAS projects on Alef’s centralized VAS platform.Responsible to design and implement all of the company projects including requirement gathering, development, implementation and support stages.Coordinating with telecom companies, and other stakeholders on service management and on development of new business requirements.Performing daily team administration routines as well as team development and people management activities to improve team productivities.Involved further in, business development, product development and proposal writing. Show less



PARSA TECHNOLOGIES LIMITED

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• CTO

  • Oct 2012 - Jan 2018

  As a shareholder and CTO, leading ICT team of 10 resources to lead and manage all software and VAS (VoIP, IVR, SMS and call center) projects. Accountable to lead the project in terms of project management, customer relationship, technical assessments and management. Managing customer & mobile operators’ relationships with the company, while leading the execution of VAS projects on the Afghanistan’s first centralized VAS platform. Responsible to design and implement all of the company projects including requirement gathering, development, implementation and support stages. Coordinating with telecom companies, banks, TVs, and other stakeholders on service management and on development of new business requirements. Performing daily team administration routines as well as team development and people management activities to improve team productivities. Involved further in contract management, business development, product development and proposal writing. Show less



New Kabul Bank (NKB)

• Banking
• 100 - 200 Employee

• Project Manager & Call Center Consultant

  • Jun 2013 - May 2015

  Role plaid as project manager and call center consultant while reporting to the CEO and CTO. Were responsible to design and implement and develop new product for the companies call center and IVR services. Managed mobile operators’ relationships, while leading the execution of call center services. Leaded the project in terms of project management, customer relationship, technical assessments and management. Coordinated new needs with local and international venders and other stakeholders on service management and on development of new business requirements. Show less

• Head of Product Development

  • Aug 2006 - Oct 2012

  Initiated this engagement as Network Administrator (Aug 2006) supervising 2 resources for supporting the network (LAN/WAN) of 550 users, 260 client computers and 30 servers in three different domains (MOBYCAPITAL.COM, TOLO.TV and ARMAN.FM) with the accountability to install, configure and Support of DNS, DHCP, file/print servers as well as VOIP (Linux based) servers (Asterisk PBX) and IVR (Linux based) servers (Asterisk PBX). Later was promoted as Head of product development, reported to the CEO and led a team of 6 resources including VoIP\IVR engineers, web\software developers and database developers. Managed design, configuration and support of a Linux based IVR system that includes five servers and 13 E1 links connected with six telecom companies. Performed daily team administration routines as well as team development and people management activities to improve team productivities. Show less