IT Manager

• Sep 2021 - Present

Head Of Information Technology Department

• May 2018 - May 2021

Manage Server and Storage capacity and provide utilization statistics to the team. • Administration of Microsoft Dynamics AX ERP systems (User access). • Backup and restore ERP systems and monitor performance. • Is responsible for the installation and configuration of new software and hardware, including the server network, devices and firewalls. • Implement, support, troubleshoot and migrate server virtualization environments on VMWare vSphere 6.x. • Create the data store for storing VMs and data, Deploy Virtual Machines and use Clones, Snapshots, and templates. • Hands on Experience with SCCM suite with software update deployment / OSD deployment. • Administration, support and configuration of MS Office 365 for staff. • Implementing, monitoring and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security. • Kaspersky Security Administrator: Use security policies and tasks to configure protection parameters for groups of servers, workstations. • Monitor, analyze system performance and implement a preventive maintenance plan for critical IT equipment such as Servers, Backups, Switches…etc. to ensure continuous availability. • Fortinet Farewell device setup, maintenance & controlling (Fortinet Firewall-FortiAnalyzer100C), also Sophos UTM & Sophos XG Firewall. • Make sure replication with HQ site and DR site. • Administer web users, hosting accounts, Cpanel. • Administrating and configuring network servers (Windows server 2019 - 2012 – 2008 – 2003). • Configuring and managing servers, workstation, switches and routers for EGC new sites. • Installing, configuring, and supporting an organization's local area network (LAN), wide area network (WAN) consisting of fifteen branches with VPN connections. • Installing, Configure and Manage for software Backup (Veeam Backup & Replication – Acronis True Image – EaseUS® Todo Backup). • CCTV security system Design, setup, maintenance, Monitoring as per compliance rules. Show less

Senior System Administrator

• Dec 2012 - Apr 2018

• Planning, coordinating, and implementing network security measures forinformation systems to regulate access to computer data files and preventunauthorized modification, destruction, or disclosure of information, (TMGServer – GPO). • Designing, configuring active directories structure for different sites. • Setting up new users' accounts and profiles and dealing with password issues. • Make sure that maintenance and backup schedules are done within the timeframe. • Responsible for IT Department process Interface the Office in any subjectrelated to IT. • Administrating and configuring network servers (Windows 2012 – windows2008 – windows 2003). • Configuring and managing server, workstation, switches and routers forGoldenPack Group new sites. • Installing, configuring, and supporting an organization's local area network(LAN), wide area network (WAN) consisting of two branches with VPNconnections. • Maintaining network hardware and software, monitoring network to ensurenetwork availability to all system users, (Cisco Routers & switches). • Providing technical assistance to computer system users, answering questionsto resolve computer problems for clients in person, via telephone or from remotelocation. • Research, recommend, and apply new technologies as they emerge. • Work with systems for endpoint device management. Includes softwaredistribution, updates, patching virus protection, and imaging. Show less

System Administrator

• Dec 2007 - Nov 2012

• Managing and configuring Intranet, (Platform Microsoft - Active directory - ISAServer - DNS and DHCP Server). • Assign configuration of authentication and authorization of directory services. • Maintain network facilities in individual machines, such as drivers and settingsof personal computers as well as printers. • Maintain network servers such as file servers, VPN gateways, and intrusiondetection systems. • Administer servers, desktop computers, printers, routers, switches, firewalls,phones, personal digital assistants, smartphones, software deployment,security updates and patches. • Configure applications, system software, hardware, and local peripherals;diagnose and resolve various equipment problems. • Maintain or replace defunct parts of PCs, Electronic Fresh Scales and POSPeripherals in order to make the optimum use of the equipment and minimizecost of maintenance. • Working continuously on a task until completion (or referral to third parties, ifappropriate). • Prioritizing and managing many open cases at one time. Show less

Technical Support

• Aug 2007 - Nov 2007