Experience

EPYTRO
• Egypt
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee
• Senior Technical Sales Engineer

  • Jan 2020 - Present


LG Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Service Quality Engineer

  • Feb 2019 - Jan 2020

  -Daily/Weekly/Monthly Incoming/Outgoing quality analysis & monitoring &Reporting -Supplier/incoming/Line/outgoing quality control. -New Part/New Model Approval Test. -Quality System audit . -Quality Cost Analysis & Improvement -Reflection for Field quality issues -CS quality department is in charge of monitoring product quality status in the market assure quality level by regular inspection return analysis in order to provide very high quality product to our customers.Roles Responsibilities: Field Quality monitoring improving, IQC task handling. PL cases analyzing. Reporting to Head Quarter. GQI increasing monitoring Show less



Egypt Power for Trading & Agencies S.A.E

• Egypt
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Electrical Technical & Sales Engineer

  • Jan 2018 - Feb 2019

  -Build and promote strong, long-lasting customer relationships by partnering with them, understanding their needs and provide the right solution. -Ensuring a positive customer experience / satisfaction throughout the sales process. -Solve problems and client inquiries where needed. -perform administrative procedures in sales processes and payment collection. -Generate high-quality sales leads and follow up by routine visits to clients for new tender inquiries or orders. -Make ongoing field visits to the area in order to find opportunities for sales, gathering market and customer information. -Ensuring appropriate technical and financial aspects of offers in coordination with sales manager. -Provide Customers with the required support, pre-sales technical assistance and Respond to their requirements. -Prepare material Technical submittals and cover all consultant comments till we get the consultant approval. -Negotiating projects and contract terms and conditions to meet both client's and company's needs. -Preparing sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. Show less