khaled khalel
Emergency Department supervisor at Adam Vital Healthcare Group- Claim this Profile
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Arabic Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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driving license
ras Al khaimah traffic policeJan, 2020- Nov, 2024
Experience
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Adam Vital Healthcare Group
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United Arab Emirates
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Wellness and Fitness Services
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100 - 200 Employee
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Emergency Department supervisor
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Jun 2021 - Present
Responsible for the supervision of the Department customer service area to ensure high quality service for patients and accuracy of information affecting services, be it face to face contact with the patients or answering telephone calls. responds to and resolves escalated issues and/or unique or complex requests from customers and monitors daily workflow and ensures that correct procedures are followed Responsible for the supervision of the Department customer service area to ensure high quality service for patients and accuracy of information affecting services, be it face to face contact with the patients or answering telephone calls. responds to and resolves escalated issues and/or unique or complex requests from customers and monitors daily workflow and ensures that correct procedures are followed
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Medcare Hospitals & Medical Centres
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United Arab Emirates
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Hospitals and Health Care
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700 & Above Employee
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Senior Associate
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Jan 2021 - Jun 2021
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Senior Customer Service Representative
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Dec 2018 - Feb 2021
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Senior Customer Service Representative
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Dec 2018 - Feb 2021
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Education
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al al-bayt university
Bachelor's degree, applied geology and environmental sciences