Khaled Bahgat

Senior Supervisor at TPAY Mobile
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Egypt, EG
Languages
  • Arabic -
  • English -

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Credentials

  • Career Certificate in Sales and Marketing High-End Programs.
    American University in Cairo (AUC)

Experience

    • United Arab Emirates
    • Financial Services
    • 100 - 200 Employee
    • Senior Supervisor
      • Sep 2019 - Present

      • Leading the sales process in the MENA region • Creating a successful business opportunities with local/regional/multinational digital brands, & enable them to monetize their online services in the MENA region • Working with most of the online business industries like VODs, Gaming, App Stores, Entertainment, Content Providers, Market Places, Books/Education, Online Services, & Online Payments, etc. • Managing the overall on-boarding process; through commercial agreements, drafting contracts, both-ends integration process, & testing till the service comes to life • Then; Account Managing the account through an ongoing flow of the end-users’ subscription analysis, to maximize the revenues • Budgeting/forecasting the new opportunities & the new revenue streams to achieve the required targets. Show less

    • Egypt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Enterprise Sales Head
      • Dec 2017 - Sep 2019

      Supervising a team of Sales Executives and Account Managers. Responsible for managing existing accounts in Banking, Oil, Gas & Construction sector as well as opening new accounts, getting new leads and opening new channels Supervising a team of Sales Executives and Account Managers. Responsible for managing existing accounts in Banking, Oil, Gas & Construction sector as well as opening new accounts, getting new leads and opening new channels

    • Enterprise Sales Executive
      • Jan 2013 - Dec 2017

      Sales Account Manger Job Purpose: Builds business by identifying and selling prospects; maintaining relationships with clients. Sales Executive Job Duties: •Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. •Sells products by establishing contact and developing relationships with prospects; recommending solutions. •Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. •Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. •Prepares reports by collecting, analyzing, and summarizing information. •Maintains quality service by establishing and enforcing organization standards. •Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales Show less

    • Egypt
    • Financial Services
    • 700 & Above Employee
    • Reconciliation and Settlement officer (Account Manger)
      • Nov 2010 - Jan 2013

      - Roles & Responsibilities: Account Manager for NOSI (National Organization Of Social Insurance) • Cash Center For NOSI(National Organization Of Social Insurance) • ATM Reconciliation & Settlements • ATM Replenishment • ATM Charge Back Account Manager for Egyptian Customs And Tax Department • E-payment Reconciliation & Settlements • Accounting Units Reconciliation • Banking Reconciliation And Settlement - Roles & Responsibilities: Account Manager for NOSI (National Organization Of Social Insurance) • Cash Center For NOSI(National Organization Of Social Insurance) • ATM Reconciliation & Settlements • ATM Replenishment • ATM Charge Back Account Manager for Egyptian Customs And Tax Department • E-payment Reconciliation & Settlements • Accounting Units Reconciliation • Banking Reconciliation And Settlement

    • Egypt
    • Telecommunications
    • 700 & Above Employee
    • Call Center Representative
      • Apr 2009 - Oct 2010

      Roles & Responsibilities: - Answer phones and respond to customer requests. - Provide customers with product and service information. - Upsell products and services. - Transfer customer calls to appropriate staff if necessary. - Identify, research, and resolve customer issues. -Ensure high customer satisfaction. - Follow-up on customer inquires not immediately resolved. - Complete call logs and reports. - Research billing issues. - Research misapplied payments. - Recognize, document and alert the supervisor of trends in customer calls. - Recommend process improvements. Show less

Education

  • Paris ESLSCA Business School
    Master of Business Administration - MBA, Marketing/Marketing Management, General
    2019 - 2021
  • Modern Academy maadi Cairo
    Accounting and Business/Management
    2003 - 2007
  • Omar Ebn El Khatab Language School

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