Experience

Arab Countries Water Utilities Association (ACWUA)

• Jordan
• Non-profit Organizations
• 1 - 100 Employee

• Secretary General

  • Jan 2009 - Present

   Development of the first 5-years business plan for the years (2009-2014) and achieving all the set goals since the establishment of ACWUA to become a regional center of excellence  Development of the new strategic business plan , advancing new vision, mission and objectives that ensures the expansion of ACWUA regionally and internationally  Leading the business development and institutional framework at ACWUA Secretariat to attain financial-sustainability  Identifying and bringing together water experts and 106 utility organisations from the Arab region covering more than 18 countries  Representation and promotion of the common technical, managerial, legal, scientific and economic interests of water utilities in the Arab region  Dissemination and exchange of information on new technologies and best practices in the water and sanitation industries  Publication and update of relevant water industry rules and standards of the Association  Participation in the propagation and publication of water industry standards  Capacity development of water utility staff members and other professionals in various water science and management fields  Collaboration and exchange of expertise with other professional associations in water supply/sanitation, environment and other relevant fields both inside and outside the Arab region  Conducting studies and providing advice and consultation in water legislation, policies, sector management and reform  Providing performance monitoring support and bench-marking for water utilities  Promotion of certification and accreditation among water and wastewater professionals and utilities Show less



Ministry of Water and Irrigation

• 1 - 100 Employee

• Secretary General

  • 2006 - 2009

   Managing water resources and National Water Master Planning  Planning the Strategies and Policies of the water sector  Arranging financing with corporations and donors to cover investment needs and operating costs  Restructuring of the Water Sector in preparation for management contractor involvement  Strategic planning for Training and Human Resource Management  Head of National Committee to protect Jordan’s water rights  Member of the Steering Committee for Strategic Projects (Desi project, Red Sea - Dead Sea Conveyor)  Chairman of the steering Committee for Information Technology  Supervising the Water Information System  Evaluating technical and financial proposals and offers  Participation in international programmes  Member of the board of directors of Miyahuna Water Company  Member of the board of directors of Aqaba Water Company Show less



NGWA / WAJ - Jordan

• Secretary General Assistant / Executive Manager

  • 2000 - 2006

   Cooperation with- MaCo Consultant (Severn Trent) to identify improved operational, administrative and planning processes  Chairman of the Executive Management Board - North Sector Water Administration  Management of a staff of 1800 involved in the diverse activities related to a water and wastewater utility  Management, operation and improvement of Water and Waste Water Systems  Provision of facilities and funding for the management and operation of the organisation  Supervising Administration of Customers Affairs  Preparation, review and gaining approval for the Business Plan for 2006-2010 Preparation the following plans within a defined time table:  Development of Customer Service Systems  Development of Human Resources and Management Systems  Reduction of Energy Consumption  Identification and implementation of the most efficient means of transforming the North Sector Water Administration into to a governmental company run on commercial principles and sound business practices Major achievements included:  Improved revenue to cover operation costs (105%) over three years  Reduction of outstanding debt  Balancing of the businesses cash flow  Creation of call centre facilities to improve customer contacts  Reduction of staffing levels by over 10% with no detrimental effect on levels of service Power Delegated by Minster to Executive director:  Preparing and managing the annual budget including current and capital expenditures  Managing bank accounts including revenues, expenditures and trust funds  Introduction of Human Resource Development Programmes  Preparation for contract management of the North Sector  Head of the Technical and Financial Committee to evaluate bids/offers in cooperation with the German Bank of Construction and Privatisation Unit in the Cabinet  Management of the Water Loss Reduction Programme and the Repair and Rehabilitation Funds  Member of the board of directors of Irbid Electricity Company Show less



Ministry of Water and Irrigation – WAJ

• Department Director

  • 1985 - 2000

   Preparation, planning and approval of department budgets  Management of Human Resource Systems (including preparing and implementing training programmes). Management of:  Water resources and approval of additional abstraction  Water networks operations  Customer Affairs including metering, billing and collection activities  Western water systems including resources, strategic mains, storage facilities and distribution networks  Preparation and execution of maintenance programmes Show less


Department of Irrigation and dams MWI – WAJ
• Engineer

  • 1984 - 1985

Drinking Water Corporation and WAJ
• Site Engineer

  • 1983 - 1984

Department of bidding & quantities
• Compulsory Military Service - Engineer

  • 1981 - 1983

Jrminco Company
• Engineer

  • 1980 - 1981