Experience

Infosys (Malaysia) Sdn. Bhd.

• Malaysia
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Engineer, Circuit Provisioning

  • Feb 2014 - Present

  From Aug 2017 to present International Private Lease Circuit (IPLC) = Work closely with stakeholders both internal & external in performing testing and troubleshooting on new circuits. = Liaise with local partner/provider for technical and commercial matching before project kick off (PCCW, HKT, Telekom Malaysia, TIME, Fiberail, China Telecom, Viettel, COLT, Bharti, OPTUS, Telstra and many more) = Ensure timely and accurate status update in relevant systems upon retrieving and closing assignments according to the workflows. = Assist on quality control of the service before handover to customer. = Ensure all milestone and deadlines are met. = Manage and document all service information (test results, acceptance emails, commission letter etc.) From Feb 2014 to Aug 2017 Provision for Metro Ethernet and ISDN circuits.  Provision for Metro Ethernet and ISDN circuits.  Performed End to End SDH testing and checking Receiver sensitivity, Optical Power Measurement and BER in SDH network, and Point to point and Ring protection testing using SNCP/MSP 1+1  Coordinating with the field team for Onsite Support.  Responsible to ensure that the optimized configuration meets performance, safety, reliability and functional requirements of the Client, and that the product delivered is of acceptable quality.  Preparation of functional and detailed design specifications based on the designed Singtel network and customer standard documentations. Software  Huawei iManager U2000 Unified Network Management System Client  Alcatel 1353SH and 1354RM Show less



Theta Edge Berhad

• NGN Surveillance Engineer

  • Dec 2009 - Jan 2014

   Monitor the behavior of all network elements including Core Network, IMS (Ip Multimedia Subsystem) and AG (Access Gateway) network.  Monitor the status of the real-time traffic using Performance Tool.  Material Management - Maintaining inventory record of procured systems and accessories and subsequent transfer of material to various site locations, maintaining the record of materials  Managing and coordinating with Installation teams so as to facilitate site planning and equipment installation.  Carry out Commissioning of Access Equipment IP-DSLAM, GPON OLT of HUAWEI.  Provisioning and maintenance of ADSL and GPON Circuits(IPTV, HSI, Lease line, DEL)  Up gradation of Network from ATM Based to NGN-IP based Software  Huawei NGN (N2000 UMS and U2000 NMS) Show less



TIME dotCom Berhad

• Malaysia
• Telecommunications
• 700 & Above Employee

• Telco Engineer

  • Jul 2007 - Nov 2009

   Able to troubleshoot for EDGE Network (below 2Mb) and CORE Network (above 2Mb) using variety of system. Ex. IMACS, ARCA-DACS, Lucent, Alcatel and ZTE.  Diagnosed and analyzed the transmission alarm to provide a suitable permanent solution.  Provided SIR (Service Incident Report) and RFO (Reason for Outage) to customer.  Team leader for shift team. Software  EDGE NETWORK - IMACS (Integrated Multiple Access Communication Server) (IMACS 600 and IMACS 800) and ARCA-DACS 100  CORE NETWORK - Lucent (Wavestar ADM16/1), Alcatel (1353SH and 1354RM) and ZTE (ZXMP S385). Show less