Khafra Mills

Academic Advisor at Wiregrass Georgia Technical College
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Contact Information
us****@****om
(386) 825-5501
Location
Valdosta, Georgia, United States, GE
Languages
  • Japanese Professional working proficiency

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Credentials

  • Apple Certified iPhone/iOS Technician
    Apple
    Aug, 2019
    - Nov, 2024
  • JLPT Japanese-Language Proficiency Test: N2
    Japan - The Government of Japan
    Jul, 2017
    - Nov, 2024

Experience

    • United States
    • Education Management
    • 200 - 300 Employee
    • Academic Advisor
      • Jun 2021 - Present

      Academic Advisor with a varied toolset. 3 years of Customer service experience, 1 year of IT tech support experience. Speaks N2/Near fluent Japanese. Academic Advisor with a varied toolset. 3 years of Customer service experience, 1 year of IT tech support experience. Speaks N2/Near fluent Japanese.

    • Retail
    • 700 & Above Employee
    • Geek Squad
      • Aug 2019 - Present

    • Intern
      • Sep 2018 - Aug 2019

    • United States
    • Higher Education
    • 700 & Above Employee
    • Computer Lab Assistant
      • Feb 2018 - Dec 2018

      • Resolved student complaints within scope of authority; otherwise referred the matter to IT help desk. Notified supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft • Resolved student complaints within scope of authority; otherwise referred the matter to IT help desk. Notified supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Technician
      • Feb 2016 - Jul 2016

      • Performed troubleshooting techniques over the phone to identify and resolve technical issues • Provided first-level technical support to faculty on software and hardware, including installation and basic usage. • Performed troubleshooting techniques over the phone to identify and resolve technical issues • Provided first-level technical support to faculty on software and hardware, including installation and basic usage.

Education

  • Valdosta State University
    Bachelor's degree, Sociology
    2014 - 2018

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