Behavioral Health Therapist

• Jun 2023 - Present

Recruiting Administrator

• Jun 2022 - Apr 2023

Coordinated all logistical contact information in the recruitment process and the scheduling of interviews with potential new hire candidates. Coordinated and managed multiple in-house projects to ensure better flow of services to candidate and coordination in the scheduling of over 100 candidates for roles within the Firm. Completed logistical contact and coordination of various schedules for multi-level interviews in support of three practices across multiple recruiters. Proven ability to effectively communicate via electronic communications and working across multiple databases to ensure the confidentiality of all clients and candidates. Proficient in logistical analysis, critical thinking, and the ability to multi-task effectively. Show less

Child Protective Investigator

• Oct 2019 - Jun 2022

Conducted investigations in accordance with F.S. Chapter 39 relating to child abuse, neglect, and abandonment. Identified needs of children and their families through assessment and direct collaboration with law enforcement, case management agencies, medical/mental health professionals, local office of attorney general and more. Offered and completed appropriate service referrals needed to assist parents with making positive behavioral changes to maintain the safety of their children. Worked under 12 supervisors and over eight command staff and partnered with several other colleagues conducting 8-10 investigations weekly. Became proficient in skills involving crisis-intervention, interview techniques for various age groups, interpersonal interactions, critical thinking, verbal/written communication, legal dependency court proceedings, differences in criminal and civil investigations as well as the training, mentorship and development of novice investigators Show less

Revenue Specialist II

• Oct 2018 - Oct 2019

Researched information utilizing multiple platforms and different agency websites in order to confirm the validity of documentation in regards to child support and court orders. Review of various court orders made by the Department of Revenue in regards to child support. Completed telephonic interviews in regards to information gathering for these documents and assessed these documents for validity. Became proficient in administrative duties, critical thinking, interviewing, and data entry. Researched information utilizing multiple platforms and different agency websites in order to confirm the validity of documentation in regards to child support and court orders. Review of various court orders made by the Department of Revenue in regards to child support. Completed telephonic interviews in regards to information gathering for these documents and assessed these documents for validity. Became proficient in administrative duties, critical thinking, interviewing, and data entry.

English Tutor

• Jul 2018 - Oct 2019

Reviewed documents for grammatical errors and content consistency, and assisted clients in understanding how to better communicate in a written format. Became proficient in attention to details, documentation editing, overall critiquing skills as well as interpersonal skills. Reviewed documents for grammatical errors and content consistency, and assisted clients in understanding how to better communicate in a written format. Became proficient in attention to details, documentation editing, overall critiquing skills as well as interpersonal skills.

Medical Assistant

• Jun 2015 - Dec 2016

Triaged patients and assessed their medical history as well as updated any changes to it. Completed documentation in electronic medical records, provided injections and clinical support for patients under the directive of the assigned medical doctor. Ensured the timely refills of necessary prescriptions, obtained prior authorizations for new medications as well as insurance verifications and appoint scheduling. Assisted the assigned medical doctor with various needs, communicated and coordinated with various medical agencies to ensure the best medical care possible for all patients. Show less

Healthcare Specialist

• Apr 2012 - Jun 2015

Training supervisor for over 10 personnel in a critical care setting. Secondary supervisor for over five personnel in military environment. Clinical care, data entry, phlebotomy, administration of injections/immunizations in all patient categories, data entry, suture placement and removal, obtaining I.V. access, recording vitals, specimen collection, triaging patients, packing and irrigation of wounds. Data entry, proficiency in Microsoft Office products, insurance verification, appointment booking, customer service, assessment of personal and medical history, documentation in electronic medical records, inbound/outbound calling, time management, and working knowledge of medical terminology. Proficiency in teamwork and coordination with other teams in different units for maximum proficiency, critical analysis, and execution of duties in an efficient manner. Show less