Experience

The Children's Museum of Indianapolis

• United States
• Museums, Historical Sites, and Zoos
• 200 - 300 Employee

• Grants Administrator and Executive Coordinator

  • Apr 2023 - Present

• Assistant Concierge

  • Sep 2021 - Apr 2023

• Visitor Services

  • Jul 2019 - Sep 2021

• Online Specialist

  • Oct 2017 - Jul 2019

  -Acting customer service liaison for PR E-Marketing Specialist and customer questions received via social media vehicles -Monitored and responded to customer messages/comments on a variety of social media platforms-Monitored and replied to customer emails pertaining to various information requests, account maintenance and ticketing questions and coordinates follow-up for customer concerns that require escalation as necessary-Troubleshoot basic e-commerce issues with online sales and successfully instruct customers through issues over the phone Show less

• Group Services Specialist

  • Sep 2016 - Oct 2017

  -Directed, oversaw, and trained a small team of staff to ensure daily group arrival and departure success through effective communication-Scheduled groups for their daily departure in anticipation of popular departure times and mitigate any concerns that may arise during this process



NCAA

• United States
• Higher Education
• 700 & Above Employee

• Core Case Processor

  • Mar 2020 - Sep 2021



WUEV

• Station Manager

  • Aug 2015 - May 2016

  • Interim General Manager for the period of October 2015-December 2015 • Coordinate and spearhead bi-weekly Executive Staff meetings • University representative for the Intercollegiate Broadcasting System conference • Expert in Audition and MediaTouch while editing music, creating and writing promotional commercials for the station, underwriters and liners • Professionally communicate and negotiate with station producers and music promoters

• Producer/Board Opperator

  • Aug 2015 - May 2016

  • Pioneer of niche-market programming for the Top 40s block hours • Produce live-stream sporting events and coordinate with broadcaster ensuring appropriate flow in addition to preparing instantaneous post-game highlights



Reitz Home Museum

• Intern/Weekend Coordinator

  • May 2015 - Feb 2016

  Organized collections developing a proficiency with PastPerfect while accessioning items • Managed museum presence through social media accounts and donor correspondence • Guided educational tours in addition to assisting in the coordination of local and regional fundraising events and bartending Organized collections developing a proficiency with PastPerfect while accessioning items • Managed museum presence through social media accounts and donor correspondence • Guided educational tours in addition to assisting in the coordination of local and regional fundraising events and bartending



University of Evansville

• United States
• Higher Education
• 500 - 600 Employee

• Summer Resident Assistant

  • May 2015 - Aug 2015

  - Provide paraprofessional counseling and advising in the areas of personal, social, and academic problems - Routine paper work and other administrative tasks such as the completion of individual room and public area condition reports, and documentation of inappropriate behavior - Regular rotating duty coverage of their building or unit on weekdays and weekends - Provide paraprofessional counseling and advising in the areas of personal, social, and academic problems - Routine paper work and other administrative tasks such as the completion of individual room and public area condition reports, and documentation of inappropriate behavior - Regular rotating duty coverage of their building or unit on weekdays and weekends