Experience

Leejam Sports Company (Fitness Time)

• Saudi Arabia
• Spectator Sports
• 700 & Above Employee

• Assistant Manager

  • Mar 2022 - Present

  I play my role by taking care of:-Assist the Manager with Department/Club administration at their discretion.To assist the Manager in advertising, recruiting and inducting all staff.To actively promote and sell all fitness and wellbeing services to raise the profile ofthe department and demonstrate its value to guests and members.To assist the Manager in maintaining, developing, and implementing new fitness and wellbeing services to the guests and Club Members.To implement all Department procedures relevant to the highest professional standard set by the Department. Assist in reviewing and updating all standards and procedures relevant to the Department.To supervise staff and running of the Department in the absence of management. To ensure that all problems are solved with the guests/members interests being your first concern.To look after maintenance of centre and maintenance of fitness equipments. Scheduling them with maintenance department to be fixed. Show less

• Customer Service Sales Specialist

  • Aug 2020 - Mar 2022

  Sales Consultant Responsibilities:1. Deliver Monthly Sales targets by generating customers2. Generate New Leads through Tele calling, references, Sales calls, cold calling etc.3. Actively seek out new sales opportunities through calling, networking and social media.4. Follow sales processes including managing customer databases, marketing pipelines, booking andconfirmation emails to customers.5. I am a passionate, positive and detail oriented person and capable to talk to anyone6. I have Passion for health and wellness.Customer Service Responsibilities:1. Provide exceptional customer service experience to all members, non-members and users of the facility.2. Enrolling new members and assisting current members with their queries.3. Checking in members and verifying membership.4. Providing information on classes and availability.5. Servicing customers, taking money for activities and accurately accounting or transaction at the end ofeach shift.6. Recording and keeping clear an accurate record of all queries, complaints, lost property and repairs andensuring that information is delegated to, and resolved by the relevant department.7. Undertake other duties, of a similar professional nature and commensurate with the role, at the requestof the fitness center manager. Show less



Cartier

• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Brand supporter

  • Mar 2019 - Apr 2019

  Being a Brand Supporter I was assigned as a project for Harvey Nichols at Mall of the Emirates for a period of one month, As the sale of the store was not so booming so i was assigned to this brand for a period of time to make the sales figures get better and it was successful. Being a Brand Supporter I was assigned as a project for Harvey Nichols at Mall of the Emirates for a period of one month, As the sale of the store was not so booming so i was assigned to this brand for a period of time to make the sales figures get better and it was successful.



Novotel Hotels

• France
• Hospitality
• 700 & Above Employee

• Receptionist

  • Aug 2017 - Nov 2018

  Responsible for answering the telephone, transferring calls, taking accurate messages, greeting customers, cashiering, giving tours of the spa facility and scheduling appointments. Other responsibilities include notifying staff members of any customer cancellations or the arrival of any unscheduled visitors. Duties may also include light administrative and clerical duties, such as opening and distributing mail, filing, data entry and the preparation of letters and documents. Customer Service • Drive the execution and maintenance of customer service standards (CSS). • Ensure high levels of customer service in the respective division/section to achieve positive feedback from customers. • Present suggestions and recommendations in most decisions made. Trainings Utilized • Grooming Standard • Communication Skills • Customer Service Show less



Co Beauty Parfumerie

• Grand Casablanca

• Brand Promoter

  • Feb 2016 - Jul 2017

  Brand Promoter (Hermes, Kenzo, Chopard) Responsibilities: Handling three Individual brands Kenzo, Chopard and Hermes Perfumes, responsible for promotions in different locations of outlets, keeping records of customer database, initiate / encourage & drive promotions and activities to increase sales, ensure high levels of customer service in the respective division/section to achieve positive feedback from customers, being a team player, encourage and inspire the members, proficient in dealing with customer complaints, contacting new customers and developing business. Show less



Mazagan Beach & Golf Resort

• Morocco
• Hospitality
• 700 & Above Employee

• Administrative Assistant “Transport Company” Royal agency services

  • Sep 2012 - Jan 2016

  • Provide general administrative and clerical support including mailing, scanning, faxing and copying to management • Maintain electronic and hard copy filing system • Open, sort and distribute incoming correspondence • perform data entry and scan documents • manage calendar for Managing Director • assist in resolving any administrative problems • run company’s errands to post office and office supply store • answer calls from customers regarding their inquiries • prepare and modify documents including correspondence, reports, drafts, memos and emails • schedule and coordinate meetings, appointments and travel arrangements for Managers • maintain office supplies for department Show less



Pullman Hotels & Resorts

• France
• Hospitality
• 700 & Above Employee

• Receptionist

  • Jun 2010 - Aug 2012

  Duties include checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments. Also deal with enquiries and room reservations made on the telephone, online or by email. Duties include checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments. Also deal with enquiries and room reservations made on the telephone, online or by email.