Kgomotso Botshelo

Call Centre Agent at Bidvest
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Contact Information
us****@****om
(386) 825-5501
Location
South Africa, ZA

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Bio

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Experience

  • Bidvest
    • Wholesale
    • 400 - 500 Employee
    • Call Centre Agent
      • Oct 2006 - Present

      Log calls, via phone, email, fax and walk inCall HandlingCall ResolutionGood communication skills Flexible, effective and reliable Ability to work under pressure Ability to work as a team and independently Excellent telephone etiquetteKnowledge of SAP, Outlook, Microsoft, standby listsProcess knowledgeAdhering to the log in and log outs of the Contact Centre Shift scheduleFollow instructionDocumenting and filling process and proceduresAble to understand reportsWorkflow and Escalation proceduresAdapt to system knowledge

Education

  • Mmabatho Manpower Centre
    N5 Certificate in Financial Management, Finance and Financial Management Services
    1996 - 1998
  • A.B Phokompe Senior Secondary
    -

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