HR business partner

• Dec 2016 - Present

Top achievements as HR Business partnerDesigned and implemented a multi-layered in-house Leadership training program (pilot year 2019)Part of ER revamping mission Currently working on Qna for our soon to be released HR IA Chatbot helpdesk services. Created an employee intranet that provides vital information about every aspect of the employee work life cycle. I was involved in the wireframe design process, implementation and contact management. Designed BI Dashboards for HR Manager and Head of HR Sections, as well as customized BI Dashboards for our Department Directors. Revamped the pre-joining and induction process with both recruitment and L&D teams. Automated the Ministry of Finance & Development Budget sheets for the manpower budget exercise Was part of a small committee that worked on reimagining the Annual Performance Appraisal Process – GPS for over 2000 employees; worked on the design system, reward system, delivered awareness sessions, in-depth analysis and I am currently part of the STAR performers evaluation committee. Delivering in-house training for HR Staff. Implemented a specialized HR Helpdesk to improve communication lines with Staff and Departments including training of the staff in charge of the Helpdesk. Re-organized the tasks and duties among a team of 8 to better suits the capabilities of each team member and improve their productivity. Suggested, designed and tested most of the elements implemented in oracle HRMS. Was part of the team reviewing, drafting new internal policies & procedures. Focal point for employee relations Show less

Head of HR Services

• Sep 2013 - Dec 2016

I was part of the force task assigned with the development of Policies and Procedures for Academy/AZF. Provided consultation for the implementation and accurate interpretation of the said policies and procedures ensuring the effective use of abilities of the employees within the organization.Managed all improvement opportunities to e-mindset to maximize the use of technology and avoiding the redundant processes in the benefit of the academy.Administered Employee Relations policy and ensure provision of the related services to Aspire Academy employees. Administered the Payroll of the Academy ensuring that the employees are timely paid with regards to the monthly salary and overtime.Prepared and analyzed payroll data for Management Supervised the HR Admin processes including leave & tickets administration, government relations (sponsorships, transfers, family visas) certificates/ letters issuing, employees’ contracts, employee files. Supervised the running of the Medical scheme, attend the meetings, issue evaluation reports and follow up on pending matters. Supervised the probation period process. Supervised Promotions, salary adjustments, re-grading and transfers processes.Performance Management: Oversaw the objective setting phase, Mid-year and final appraisal, review monitor and evaluate the operating system to ensure full compliance and execution. Provided guidance and direct input to the development plans and performance management of direct reports to meet the Aspire Academy and AZF objectivesHandled employee relations grievances, end of service process, management reports. Show less

HR Senior Officer

• Nov 2003 - Sep 2013

Executive Assistant

• Jul 1997 - Nov 2003

Olympic Solidarity 12 programs: Planning, proposals, implementation, reports. Implementation of OCA, CIJM, and Arab Sports Confederation programs. Preparations of all paperwork, visa, and insurance … related to the participations of Lebanese Delegations in any event abroad. Handling of all correspondences with the IOC, Ifs, OCA, CIJM and other International Organizations. Organization of events related to sports for all, Women & Sport, Medical & Sports… Preparation of the initial bidding file of Lebanon to host the Winter Asian Games in 2009 as well as the First Progress Report. Preparation of the first edition of the bi-monthly newsletter to be printed in October 2003. Updating of the LOC’s Website. Show less