Kellee Forkenbrock, MLIS
Public Services Librarian, North Liberty Library at North Liberty Library- Claim this Profile
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Topline Score
Bio
Quynn Iske
Kellee is hard working and very friendly to be around. She works hard to gain maximum results in everything she does. I enjoyed my time working in the same department as her.
Quynn Iske
Kellee is hard working and very friendly to be around. She works hard to gain maximum results in everything she does. I enjoyed my time working in the same department as her.
Quynn Iske
Kellee is hard working and very friendly to be around. She works hard to gain maximum results in everything she does. I enjoyed my time working in the same department as her.
Quynn Iske
Kellee is hard working and very friendly to be around. She works hard to gain maximum results in everything she does. I enjoyed my time working in the same department as her.
Credentials
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Masters Program (Master)
University of IowaMay, 2023- Sep, 2024 -
Certified Entrepreneurship Librarian Certification
Libraries as LaunchpadsApr, 2023- Sep, 2024 -
360 Engagement Training
Library JournalJun, 2022- Sep, 2024 -
Business Outreach for the Public Librarian
American Library AssociationAug, 2021- Sep, 2024 -
How Writers Write Fiction 2015
NovoEdSep, 2015- Sep, 2024
Experience
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North Liberty Library
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United States
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Libraries
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1 - 100 Employee
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Public Services Librarian, North Liberty Library
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Oct 2019 - Present
• Implements community engagement strategies to connect with business owners, non-profit organizations, and similar institutions.• Guides and directs part-time staff in performing job duties and tasks related to public services including circulation desk, shelving, patron interaction, and processing materials in absence of full-time staff or supervisors.• Receives and resolves routine and non-routine circulation/customer service related problems in relation to overdue or lost materials, fines, or customer grievances; update administration of any major concerns.• Creates and maintains policies, procedures, manuals and other necessary training materials for current staff and new employees. Show less
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Library Assistant II, North Liberty Library
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Jun 2019 - Oct 2019
• Interacted with and assist patrons in a sincere and consistent manner.• Provided staff support for programs and services, including circulation desk, as needed.• Assisted patrons with library technology and in the use of the library and finding materials.• Processed, cleaned, and repaired damaged library and A/V materials as needed.• Cataloged magazines and periodicals.
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Practicum Student
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Aug 2022 - Dec 2022
• Increasing social media presence of ICP’s Lending Library on select platforms • Organizing & launching a grand opening event for the Lending Library • Planning & implementing programming centered on the Lending Library’s patronage & donation efforts • Increasing social media presence of ICP’s Lending Library on select platforms • Organizing & launching a grand opening event for the Lending Library • Planning & implementing programming centered on the Lending Library’s patronage & donation efforts
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Coralville Public Library
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United States
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Libraries
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1 - 100 Employee
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Reference Library Assistant
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Jul 2019 - Oct 2019
• Assisted patrons in utility of library's collections and services • Greeted and advised patrons from library's public service desk • Provided awareness of curated information and personal assistance to patrons • Assisted patrons in utility of library's collections and services • Greeted and advised patrons from library's public service desk • Provided awareness of curated information and personal assistance to patrons
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ACT
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Israel
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Business Consulting and Services
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Senior Coordinator, State Testing
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May 2013 - Nov 2018
Direct operational activities required to deliver ACT state testing programs in North Carolina, Montana and Alabama. Duties include developing & monitoring detailed project schedule for delivery of state testing, serving as primary Operational contact for assigned state testing programs, developing training materials and presentations, as well as conducting internal and external state testing training for high school and state agency staff.
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Inside Sales Coordinator, Workforce Development
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Jul 2008 - May 2013
Organized business development practices for 15 state in West Region of United States. Conducted marketing weekly webinars for potential sales leads. Served as 'first touch' for all new clientele, guiding them through various levels of the application process.
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Westaff
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Human Resources Services
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1 - 100 Employee
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Account Manager
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Jul 2007 - Jul 2008
Managing the temporary and permanent staffing needs of over 250 clients with businesses spanning between Des Moines, IA and Davenport, IA. Managing the temporary and permanent staffing needs of over 250 clients with businesses spanning between Des Moines, IA and Davenport, IA.
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Iowa City Press-Citizen
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Advertising Services
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1 - 100 Employee
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Recruitment Advertising/Digital Media Specialist
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Jul 2003 - Jul 2007
Contracted all employment advertising for display in main newspaper, sister weekly publications and online resources. Published exclusive hiring sections for corporate clients. Surpassed all 2005 employment advertising revenue by over 125% and March 2004 online advertising revenue by over 49.8%. Conducted weekly training sessions for Classified Sales Center staff.
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Sales Center Account Executive
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May 2002 - Jul 2003
Handled 75-100 accounts per day for classified advertising sales. Created campaign programs and incentive packages for team selling projects. Consistently surpassed upsell (35.9%) and online ad placement (83.9%) goals. Awarded admittance into Executive Training Program for work excellence.
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Inside Subscription Sales Manager
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Oct 2001 - May 2002
Hired, trained, and supervised team of 5-8 Inside Sales Representatives (ISRs). Responsible for obtaining over 50% of the paper’s subscribers. Established and organized the first annual ISR Workshop in April 2001. Worked closely with both the Customer Service and Newspapers In Education (NIE) departments on promotional projects.
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University of Iowa
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United States
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Higher Education
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700 & Above Employee
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Education Marketing Assistant
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Oct 2000 - May 2002
Served as liaison between all Eastern Iowa schools (K-12) and Hancher’s promotional staff. Prepared over 30 various study guides for each production marketed to school-age children. Organized the annual Arts Across The Curriculum events. Served as liaison between all Eastern Iowa schools (K-12) and Hancher’s promotional staff. Prepared over 30 various study guides for each production marketed to school-age children. Organized the annual Arts Across The Curriculum events.
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Education
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2021 - 2023
University of Iowa
Master of Library & Information Science - MLIS, Library and Information Science -
1996 - 2000
Ashford University
BA, Marketing -
1992 - 1996
Seton Academy
High School Diploma
Community
