Keziah Esi Ntim

Officer, Customer Experience at Allianz Ghana
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Contact Information
us****@****om
(386) 825-5501
Location
Accra, Greater Accra Region, Ghana, GH

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Credentials

  • The 10 Pillars of Customer Experience
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • Articulating Your Value
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Conducting a SWOT Analysis
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Customer Service: Knowledge Management
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Empathy for Customer Service Professionals
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Providing Legendary Customer Service
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Writing in Plain English
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Communicating with Empathy
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Creating Positive Conversations with Challenging Customers (2019)
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Delivering Bad News Effectively
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Talking to Customers
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Cultivating a Growth Mindset
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Boost Resilience with Mindfulness
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Communication within Teams
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Confronting Bias: Thriving Across Our Differences
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Fred Kofman on Managing Conflict
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Improving Your Conflict Competence
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Interpersonal Communication
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Teamwork Foundations
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Working on a Cross-Functional Team
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Being an Effective Team Member
    LinkedIn
    May, 2021
    - Nov, 2024

Experience

  • Allianz Life Ghana
    • Ghana
    • Insurance
    • 1 - 100 Employee
    • Officer, Customer Experience
      • Feb 2021 - Present

      Putting smiles on customer face Putting smiles on customer face

  • Lymin Creek
    • Accra, Greater Accra, Ghana
    • Administrative Assistant
      • Jun 2018 - Jul 2019

      Working mostly with the Corporate Communications Department, I assisted in developing and consolidating strong social media ties to confirm widespread outreach to public and business partner. Working mostly with the Corporate Communications Department, I assisted in developing and consolidating strong social media ties to confirm widespread outreach to public and business partner.

  • Kenzo's Place
    • Accra, Greater Accra, Ghana
    • Area Operations Manager
      • Mar 2014 - Aug 2017

      Handling all operational activities of the company. Handling all operational activities of the company.

  • TV3 Network Limited
    • Ghana
    • Media Production
    • 1 - 100 Employee
    • Sales And Marketing Specialist
      • Jul 2006 - Sep 2006

      I worked at different times in the marketing and accounting departments. I worked at different times in the marketing and accounting departments.

  • Max Associate Company Ltd
    • Pig-farm Accra
    • Production Assistant
      • Aug 2005 - Sep 2005

      Scheduling and supervising of printing works. Scheduling and supervising of printing works.

Education

  • Ghana Institute of Journalism
    Master of Arts - MA, Public Relations
    2017 - 2018
  • Methodist University College, Ghana
    Bachelor of Business Administration - BBA, Marketing/Marketing Management, General
    2010 - 2012
  • Takoradi Polythenic
    Higher National Diploma, Marketing
    2004 - 2007

Community

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