Experience

Genuus

• India
• Marketing Services
• 1 - 100 Employee

• Inside Sales Specialist

  • Dec 2022 - Present

  Identify and develop new prospects in the Indian market. Professionally represent the company in presentations, proposals, and other verbal and written communications. Aggressively pursue new business opportunities to meet and exceed revenue goals. Actively push and monitor Sales initiatives Implementing new sales strategies. Commitment to the highest level of customer retention. Implementing new sales strategies. Identify and develop new prospects in the Indian market. Professionally represent the company in presentations, proposals, and other verbal and written communications. Aggressively pursue new business opportunities to meet and exceed revenue goals. Actively push and monitor Sales initiatives Implementing new sales strategies. Commitment to the highest level of customer retention. Implementing new sales strategies.



OPENDR BUSINESS SERVICES PRIVATE LIMITED

• India
• 1 - 100 Employee

• • Jun 2022 - Oct 2022

  I work in conjunction with User support, ProjectManagement, Development, and Quality Assurance teams to makesure that what was sold gets delivered, work with all internaldepartments until completion and roll out.● Handling live chats of multiple clients,● Gather business requirements, open issues, and any other questions/feedback from clients or users.● Analyze user requirements and identify whether they are existing features or new ones that may be needed and work with other teams to find a resolution.● Document, track, and communicate client’s issues/needs/feedback.● Escalate high-impact issues immediately and ensures all impacted parties are aware of such issues and their impacts.● Hands-on experience managing clients and projects.● Providing a recommendation to management towards continuous process and product improvements. Show less

• • Jun 2022 - Oct 2022

  I work in conjunction with User support, Project Management, Development, and Quality Assurance teams to make sure that what was sold gets delivered, and work with all internal departments until completion and roll out.● Handling live chats of multiple clients,● Gather business requirements, open issues, and any other questions/feedback from clients or users.● Analyze user requirements and identify whether they are existing features or new ones that may be needed and work with other teams to find a resolution.● Document, track and communicate client’s issues/needs/feedback.● Escalate high impact issues immediately and ensures all impacted parties are aware of such issues and their impacts.● Hands-on experience managing clients and projects.● Providing a recommendation to management towards continuous process and product improvements. Show less



Aimbeat Softech Pvt Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Business Development Executive

  • Sep 2018 - May 2022

  Identify and develop new prospects in Indian and US markets. Professionally represent the company in presentations, proposals, and other verbal and written communications. Aggressively pursue new business opportunities to meet and exceed revenue goals. Actively push and monitor Sales initiatives Implementing new sales strategies. Commitment to the highest level of customer retention. Implementing new sales strategies. Identify and develop new prospects in Indian and US markets. Professionally represent the company in presentations, proposals, and other verbal and written communications. Aggressively pursue new business opportunities to meet and exceed revenue goals. Actively push and monitor Sales initiatives Implementing new sales strategies. Commitment to the highest level of customer retention. Implementing new sales strategies.



Anupama international

• Navi Mumbai, Maharashtra, India

• Customer Service Executive

  • Aug 2013 - Aug 2018

  Processing documentation. Replying to technical-related emails from Customers involving transactions through the website. Responding to mixed customer inquiries on time & right attitude with the customer being the priority.Writing effective emails leading to resolution and Customer Satisfaction. Correspond with careful attention to detail to present the professional image of yourself and your company. Coordination with internal Clients over written communication & calls. Show less