Catering and events manager

• Jul 2015 - Present

-Started with HEB as bar and restaurant lead and progressively worked into current role -Oversee catering operations from initial call to break down of event -Hire and train all events staff -Day to day duties include but are not limited to: scheduling, cold calls, event planning, site tours, client relations and consultation, rentals and vendor relationships, budgeting and pricing, menu tastings with clients, processing payments, menu planning with chefs to exceed client needs/expectations to include dietary needs/requirements/allergies, site/event set up inspections - Developed and implemented systems and structures for on and offsite special events where previously there were no systems in place - Focus on the guest experience going above and beyond to exceed expectations - Develop and build contact list and repeat bookings with individuals and corporate clients - Fill in and assist restaurant management team whenever necessary Show less

Substitute Teacher

• Jan 2015 - Jul 2015

Banquet Lead

• 2013 - 2014

- Set up, service and break down for events and banquets - Adhere to strict service standards before and during events - Collaborate with small and large teams in events of up to 3,000 attendees - Wine and spirits education and knowledge to further drive sales - Staff trainer for new team members with a focus on excellence, building positive culture, and accountability - Set up, service and break down for events and banquets - Adhere to strict service standards before and during events - Collaborate with small and large teams in events of up to 3,000 attendees - Wine and spirits education and knowledge to further drive sales - Staff trainer for new team members with a focus on excellence, building positive culture, and accountability

Dispatcher

• Jan 2011 - Jul 2013

- Dispatching - Logistics coordinator - Driver's supervisor and others... - Dispatching - Logistics coordinator - Driver's supervisor and others...

Human resources

• Jun 2010 - Jan 2011

- Human Resources Assistant - Pre-screened qualified candidates for open positions - Schedule interviews, maintain computer and file records. - Human Resources Assistant - Pre-screened qualified candidates for open positions - Schedule interviews, maintain computer and file records.

Office Administrative Assistant

• Aug 2007 - Feb 2008