Property Manager

• Jan 2023 - Present

E-Commerce & Digital Marketing Coordinator

• Oct 2022 - Dec 2022

E-COMMERCE CUSTOMER SERVICE/COORDINATOR: Manage online purchase orders (outbound shipping and inbound returns), including creating new styles, product listing updates, order creation and management (Shopify), and return processing (Return Rabbit). Track communications to customers/buyers. Pick and pack orders. Receive and process returns. Periodically review and analyze sales and reporting data on Shopify and Return Rabbit to observe trends and potential problems. Manage responses to online customer inquiries (direct email and Tidio). Work with e-commerce customers concerning issues on purchase orders, invoices, shipments, payments, return requests, and exchanges. MARKETING COORDINATOR/BRAND PARTNER ENGAGEMENT: Coordinate with the Marketing Manager on initiatives related to customer outreach and e-commerce performance. Coordinate with Marketing Manager and outside marketing agency on outreach and product shipments/outfitting for influencer and other marketing partners. Track product placements/shipping. LOGISTICS /SHIPPING SUPPORT: Support Warehouse Manager when needed FERA SHOWROOM SALES: Coordinate and plan for periodic “Open Showroom” private sales for local customers during the season. Set-up, outreach/communication, set-up, etc. Show less

Marketing and Events

• Feb 2022 - May 2022

Adjusted and improved multiple direct and digital marketing processes Operated in guerilla marketing campaigns Participated in L10 management meetings Inputting and analyzing client data on Configio Social media marketing skills – Tik Tok, Instagram, Snapchat Assisted in raising $1,000 through one event Adjusted and improved multiple direct and digital marketing processes Operated in guerilla marketing campaigns Participated in L10 management meetings Inputting and analyzing client data on Configio Social media marketing skills – Tik Tok, Instagram, Snapchat Assisted in raising $1,000 through one event

Commercial Real Estate Intern

• Jun 2019 - Aug 2019

Engineered Excel spreadsheets to organize client and property information. Utilized this data to make a PowerPoint displaying all the data in an easy, and thorough manner. Improved communication skills and developed interpersonal relationships with the staff. Utilized Microsoft Excel, Word, Outlook, and PowerPoint to draft memos, visual displays, or spreadsheets of important data. Researched property data on Costar and LoopNet and utilized Salesforce to gather client contact information. Assisted realtor with property listing presentations and showings as well as with drafting appraisals and offers. Revamped the client and property information filing system. Communicated property and contract information between realtors Show less