Experience

Tristar Global Real Estate Investments

• United States
• Real Estate
• 1 - 100 Employee

• Office Manager

  • Aug 2014 - Present

  Responsible for the administrative support for the CEO • Key responsibilities include managing expense reports, corporate communication preparation, organizing corporate events and board meeting preparation. • Decreased new hire onboarding process from an average of 17 days to 6 days by identifying more efficient ways process new hire documentation • Collaborate quarterly with senior level management to create and enforce organization wide policies and procedures. • Serve as the point of contact for vendor relation and contract management Show less



Chef Rob’s Caribbean Café

• United States
• Restaurants

• Hostess, server, trainee prep cook, bartender, manager, trainee

  • Apr 2008 - Dec 2019

   Enhanced menu and created a more family friendly ambiance, resulting in 38% sales increase.  Proactively trained team to exceed customer expectations with food, quality service and a clean environment.  Partnered with team to act promptly, professionally and pleasantly to resolve all customer complaints.  Organized staff schedules and workload to maximize productivity.  Delegated in a way that encouraged team to work cohesively during shift to ensure an efficient, revenue generating shift. Show less



Ansley Golf Club

• United States
• Hospitality
• 1 - 100 Employee

• Dining Room Supervisor

  • Nov 2009 - May 2017

   Accountable for leading Dining Room team members within operational standards and company policy  Objectively monitor performance, train, and develop team members while focusing on high food quality and standards to exceed customer's expectations  Provides prompt positive and corrective feedback to team members on compliance with standards, meal service, and food  Conducts meetings with guests on a regular basis to ensure exemplary satisfaction with dining services  Maintains high performance and behavioral expectations to ensure that high standards of excellence are met. Show less