Experience

American Health Care Association

• United States
• Book and Periodical Publishing

• Senior Manager, Business Systems

  • Jan 2017 - Present

  * Provides support for development of the Associations IT systems that are needed to meet business needs.* Responsible for enhancing and upgrading existing systems. This includes acting as liaison with the people who use the systems, analyzing their requirements, suggesting improvements and then applying the implementation process. This involves working with systems suppliers and occasional software design.* Supports the development and implementation of new systems, using established project management methods, including the selection and procurement of new systems, the introduction of systems provided by the Association, and the design and implementation of internal systems.* Assesses the Association's future requirements for IT systems and support, in collaboration with colleagues throughout the Association. This includes assessing the changes needed to core business processes, practices and systems to support the future development and growth of the Association's business.* Compiles, prepares and updates technical procedure manuals, and provides onsite training with end users. Show less

• Business System Manager

  • Jan 2014 - Jan 2017

  * Provides support for development of the Associations IT systems that are needed to meet business needs.* Responsible for enhancing and upgrading existing systems. This includes acting as liaison with the people who use the systems, analyzing their requirements, suggesting improvements and then applying the implementation process. This involves working with systems suppliers and occasional software design.* Supports the development and implementation of new systems, using established project management methods, including the selection and procurement of new systems, the introduction of systems provided by the Association, and the design and implementation of internal systems.* Assesses the Association's future requirements for IT systems and support, in collaboration with colleagues throughout the Association. This includes assessing the changes needed to core business processes, practices and systems to support the future development and growth of the Association's business.* Compiles, prepares and updates technical procedure manuals, and provides onsite training with end users. Show less

• Member Database Specialist

  • Aug 2011 - Dec 2013

  * Perform daily upkeep on the membership database to ensure updates have been entered properly - without duplicates or errors.* Act as the liaison with staff for membership lists, including membership decals and other mailings.* Work directly with state affiliate association staff to assist them in entering their membership data. Resolve issues and questions as they arise.* Assist AHCA/NCAL staff and state affiliate association staff with questions regarding the operation and capabilities of the membership database, as well as fundamentals of navigating in the database.Provide database training and orientation.* Serve as the primary point of contact for managing the membership Update submissions. Track the incoming items, resolve discrepancies, and determine database accuracy.* Contact members regarding management of membership information and membership update questions, and correct the information as necessary. * In connection with other Applications division projects, assist with updating membership lists, rosters, and committees.* Monitor requests for membership information, both ad hoc and scheduled. Show less



Shook Productions & Media

• United States
• Entertainment Providers

• Owner

  • May 2013 - Present

  * Coordinates all aspects of an event to make it a success for the organizer and attendees. * Consults with clients, to obtain a keen understanding of their goals for their events. * Responsible for recruiting, hiring, and managing all staff required for his clients' events. * Procures reliable vendors such as live entertainment, sound reinforcement, staging, lighting, etc. * Obtains all necessary permits required to hold the events. * Designs event space, creatively decorating and arranging it to suit the client's needs. * Negotiates all client and vendor contracts. * Assists in marketing and promotion of events. Show less



Smithsonian Institution

• Museums, Historical Sites, and Zoos
• 700 & Above Employee

• Associate Gift Registrar

  • Mar 2011 - Aug 2011

  * Monitor and audit records of financial contributions, pledges, pledge payments and in-kind gifts to the Institution * Determining correct fund code and purpose code designations, entry of new codes in database chart of accounts table as needed, and circulating gift information to appropriate OD staff. * Act as contact with appropriate unit and other Smithsonian staff involved with financial record keeping such as the Office of the Comptroller, Office of the Treasurer, and Office of Sponsored Projects * Reconcile gift information in the Smithsonian Development and Membership Information System, with the related records maintained in the Smithsonian financial system. * Perform analyses of gift financial data and produces and distributes monthly reports reflecting gift activity. * Perform periodic process audits and prepare documentation of gift registration services functions * Update internal policies and procedures for receipting process as needed Show less



University of Maryland, College Park

• United States
• International Trade and Development
• 1 - 100 Employee

• Development Officer

  • 2008 - 2010

  • Oversaw planning and logistics for all major College events, meetings, conference appearances, and recruitment events • Acted as project lead in the development of a variety of electronic stewardship materials, including College newsletters, acknowledgement letters, press releases, and online promotional materials • Cultivated relationships with current and prospective donors through visits and stewardship events • Documented results of all substantive contacts with potential donors in the database • Worked with staff and volunteers to identify relationship networking, giving ability, and interest of prospects • Developed and oversaw the College’s social networking initiatives • Created and implemented an effective donor recognition program and donor recognition events • Acted as a liaison between University Relations and many other departments on-campus Show less



American Association for Justice

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Development Coordinator

  • 2004 - 2008

  • Coordinated all special events and logistics for major donors at the Association’s Summer and Winter conventions • Developed and coordinated ongoing communications program for current and prospective donors, including direct mail, bulk e-mails, newsletters, and advertisements • Encouraged volunteer outreach through events such as pledge drives and special events • Initiated all database queries and reports to support Development and Membership departments • Maintained all major fundraising reports, including revenue and membership data • Processed and assigned all incoming pledges, and performed follow-up on outstanding pledges Show less



Pharmaceutical Research Plus

• United States
• Medical Practices

• Contract Support Specialist

  • 2004 - 2004

  • Negotiated contracts with over 50 different customers to place media nationwide to promote clinical research studies • Oversaw contract negotiations to establish pharmaceutical study patient guidelines and protocols • Reported to health professionals on a daily basis about patient information, as well as progress of media placement and updates on clinical research contracts • Established rapport with health professionals nationwide to gain insight on industry trends • Negotiated contracts with over 50 different customers to place media nationwide to promote clinical research studies • Oversaw contract negotiations to establish pharmaceutical study patient guidelines and protocols • Reported to health professionals on a daily basis about patient information, as well as progress of media placement and updates on clinical research contracts • Established rapport with health professionals nationwide to gain insight on industry trends