Operations and CX Coordinator

• Jul 2022 - Present

⦿ Plan and schedule operational efficiencies. ⦿ Managed the utilization of inventory and forecast planning. ⦿ Lead customer interaction in the final stages of the fulfillment process. ⦿ Plan and schedule operational efficiencies. ⦿ Managed the utilization of inventory and forecast planning. ⦿ Lead customer interaction in the final stages of the fulfillment process.

Operations Warehouse Lead

• Aug 2021 - Jan 2022

Operations Dispatcher and Warehouse Lead ⦿ Managed LA Warehouse operations ⦿ Managed and dispatched 10 to 20 operational Staff in 3 separate shifts in 2 different Markets(LA and Santa Monica) ⦿ Drove Down Unrentable Vehicle by 50% by driving up efficiency with my Operational Staff ⦿ Managed Fleet for Both LA Market and Santa Monica Market Operations Dispatcher and Warehouse Lead ⦿ Managed LA Warehouse operations ⦿ Managed and dispatched 10 to 20 operational Staff in 3 separate shifts in 2 different Markets(LA and Santa Monica) ⦿ Drove Down Unrentable Vehicle by 50% by driving up efficiency with my Operational Staff ⦿ Managed Fleet for Both LA Market and Santa Monica Market

Partner/Operations

• Jul 2013 - Jan 2021

www.pacbeverage.com ⦿ Head of Operations ⦿ Head of IT ⦿ Brand Developmental Manager ⦿ Lead Technical Designer ⦿ Managed Logistics and Accounting Teams www.pacbeverage.com ⦿ Head of Operations ⦿ Head of IT ⦿ Brand Developmental Manager ⦿ Lead Technical Designer ⦿ Managed Logistics and Accounting Teams

Senior Direct Sales Manager

• Jul 2014 - Jun 2015

⦿ Represented Land Rover and Jaguar Brand to key customers⦿ Account Manager for fleet sales and diplomatic community⦿ Increased sales volume for key accounts by 100% in Q4 2014

Business Development Manager

• Jan 2013 - Jul 2014

⦿ Led Bidding Project/Trading Division ⦿ Responsible for division revenue development ⦿ Managed 14 bidding proposals during 2013 fiscal year for Bidding Project/Trading Division⦿ Awarded Fixed Firm Price Contract valued at $640,000 by Lao Airport Authority ⦿ Generated 100% Project Revenue Fiscal year 2014⦿ Led the planning and close out of Lao Telecom project

Project Coordinator

• Jan 2012 - Jan 2013

⦿ Managed project coordination for the Project Bidding/Trading Team⦿ Liaison between key stakeholders at regional offices with Bangkok, Headquarters⦿ Assisted Business Development Manager within scope of key duties ⦿ Managed our bidding project proposal process ⦿ Led the research of key business opportunities through RFQ, Invitation to bid, RFI/EOI⦿ Coordinated on 15 bidding proposals during 2012 fiscal year for General Trading Division⦿ Constructed pricing proposals valued at $2,540,000 during 2012 and 2013 fiscal year ⦿ Division was awarded Fixed Firm Price Contract valued at $900,000 by Lao Telecom Show less

English Instructor

• Jun 2009 - Dec 2010

Accountant/Sales Admin

• Jul 2007 - Dec 2007

Sterling Enterprises is a construction supply company that serves small to medium sized construction company. As an accounting assistant I was brought in to handle the accounting duties, develop ecommerce website, and increase sales through existing and new customers. Prepared financial Statements, monthly bank reconciliations and managed a cost efficient warehouse Developed and managed the development of E-commerce website that saw an increase in sales by 50% Sought and maintained relations with new and established customers and vendors Show less