Experience

Crewscope

• Canada
• Software Development
• 1 - 100 Employee

• Strategic Advisor

  • Sep 2022 - Present



FutureSight

• Canada
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Director, Venture Development & Product

  • Jul 2021 - Present

• Founder In Residence

  • Nov 2019 - Jul 2021

  Follow my work here: https://nguyenkevin.com/post/Venture Studios are a programmatic approach to building venture scalebusiness. As an entrepreneur-in-residence, I ideated and validatedopportunities which I believed would make for an impactful venture withthe goal of forming and operating a B2B SaaS company.Validated problems by adopting the Lean Methodology of Build-Measure-Learn- Built outreach campaigns to connect with SMEs/Prospects and adjacent products to validate the problem we believed existed.- Conducted 100+ interviews from cold outreach for 5 different opportunities- Developed long-term business model, strategy and vision for a sustainable and defensible SaaS organizationConducted solution interviews to measure problem-solution fit with the intention to sign Letter of Intent to purchase or agree to a pilot program.- Generated wireframes, mock-ups, clickable prototypes and sales deck to test product features, pricing and business model- User-Testing with the wireframes/mock-ups/prototypes to find the features, message and pricing that resonated most with our target segments.- Iterate and pivot the business model, feature or pricing based on the learnings from the interviews and demos.



Landslo

• United States
• Software Development
• 1 - 100 Employee

• Advisor

  • Jun 2021 - Present

  Landslo - Your 24/7 Real Estate Expert 🏡 Landslo - Your 24/7 Real Estate Expert 🏡



Intrado

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Product Manager

  • Aug 2017 - Nov 2019

  Led the CMS platform that allows schools, cities and healthcare facilities to build and manage their public websites.Brought to market the integration between core products (CMS, Mobile and Notifications) for a unified customer experience with cross-product notifications.- Developed end-to-end product plan and roadmap to ensure timely and effective delivery of the application.- Standardized the process for gathering input from the cross functional team and created a template for consistent feedback.- Developed templates for writing stories and documented the bug triaging process.Managed a multi-year project to re-platform our legacy software via strangler pattern by incrementally updating features to microservices.Help introduce SCRUM to software development life cycle and provide day-to-day coordination to the team of 13 Developers, 3 QAs and 1 Designer.- Facilitated system design and architecture discussion with cross functional team of Lead Architect, Development Manager, Customer Success Reps and QA- Successfully transitioned the team from TFS and SVN to JIRA and GIT.

• Product Manager

  • May 2015 - Aug 2017

  Product Manager for: Civiclive: SaaS Platform for local governments / government agencies to engage with citizens over web and mobile. SchoolMessenger Presence: SaaS based website builder for k12. Part of the SchoolMessenger portfolio for school engagement to achieve their goals in parent and student communication and outreach.Talentova: Enterprise eLearning platform built for businesses looking to skill up and provide training to their employees.Highlights:Developed the Accessibility initiative for the product suite to ensure ADA standards were met to address market and legal requirements for education and government websites.Owned and delivered the Innovation Management Product. A crowdsource ideas engine to be used in closed ecosystems to generate ideas and facilitate project teams.



Intrafinity Inc. (Acquired by Intrado)

• Product Analyst

  • Jun 2013 - Mar 2015



Manulife Financial

• Canada
• Insurance

• Technical Integration Specialist

  • Apr 2012 - Jun 2013

  • Facilitated deployment of Windows 7 workstations to Trading department• Conducted vendor interviews to ensure software compatibility on Windows 7• Developed process and tool to inventory all hardware and software in the Toronto Department of Manulife Asset Management• Created a database to track the inventory in order to manage changes to each workstation• Operated as day-to-day support to investment traders, diagnosing and solving issues • Facilitated deployment of Windows 7 workstations to Trading department• Conducted vendor interviews to ensure software compatibility on Windows 7• Developed process and tool to inventory all hardware and software in the Toronto Department of Manulife Asset Management• Created a database to track the inventory in order to manage changes to each workstation• Operated as day-to-day support to investment traders, diagnosing and solving issues



Greater Toronto Airports Authority

• Canada
• Airlines and Aviation
• 700 & Above Employee

• Business Design Specialist

  • Jan 2012 - Apr 2012

  • Developed and designed an internal web portal for Business Design department• Coordinated with the IT department and developed a central repository of process maps • Developed a web-based backend process for publishing process maps to a web portal • Developed and designed an internal web portal for Business Design department• Coordinated with the IT department and developed a central repository of process maps • Developed a web-based backend process for publishing process maps to a web portal



RBC

• France
• Design Services
• 1 - 100 Employee

• Business Systems Analyst

  • May 2011 - Sep 2011

  • Performed system requirements gathering to replace a suite of tools with a single vendor solution by analyzing current business processes• Built and maintained a repository of Business Process Maps• Identified redundancies and pain points in the current processes• Made recommendations as to how to improve the future process through Gap Analysis • Performed system requirements gathering to replace a suite of tools with a single vendor solution by analyzing current business processes• Built and maintained a repository of Business Process Maps• Identified redundancies and pain points in the current processes• Made recommendations as to how to improve the future process through Gap Analysis



Bell

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Quality Assurance Consultant

  • May 2010 - Jan 2011

  • Created use cases for interactive television applications• Contributed to Systems Required Documents for new applications and systems• Worked as a lead to assist developers in launching Bell Television Online website for streaming content, http://tvonline.bell.ca• Assisted internal developers to ingest and integrate movies, television shows, and images on to servers for customer use. • Created use cases for interactive television applications• Contributed to Systems Required Documents for new applications and systems• Worked as a lead to assist developers in launching Bell Television Online website for streaming content, http://tvonline.bell.ca• Assisted internal developers to ingest and integrate movies, television shows, and images on to servers for customer use.



Ryerson University

• Canada
• Higher Education
• 700 & Above Employee

• Lab Assisstant

  • Sep 2009 - May 2010

  Lab Assisstant for Rogers Communication Centre Lab Assisstant for Rogers Communication Centre