Challenge Cadre

• Nov 2019 - Present

Teach physical and leadership/followership components of the program; mediates conflict as prescribed by policies and procedures Provides guidance and informal counseling to youth; ensures that counselors and shift supervisors are made aware of behavioral problems identified Conducts security checks and ensures safety and security of youth Performs inspections and demonstrates proper us of tools and equipment. Identifies behavioral problems, maintains logs of observations and complete incident reports. Show less

Store Manager

• Apr 2020 - Sep 2020

Supervise, assign and direct activities of the store’s crew • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans Show less

Brand Ambassador

• Jan 2019 - Oct 2019

Provide a World Class experience for visitors to the Jim Beam American Stillhouse by engaging them in the 7 Generation History of the Beam Family to the steps involved in making the number one selling bourbon in the World. Will also assist in visitor’s selection and purchase of merchandise from the Jim Beam American Stillhouse. Be an influential factor in their choice of bourbon. Reinforce the American Stillhouse credo of “Come as a Friend. Leave as Family.” Provide a World Class experience for visitors to the Jim Beam American Stillhouse by engaging them in the 7 Generation History of the Beam Family to the steps involved in making the number one selling bourbon in the World. Will also assist in visitor’s selection and purchase of merchandise from the Jim Beam American Stillhouse. Be an influential factor in their choice of bourbon. Reinforce the American Stillhouse credo of “Come as a Friend. Leave as Family.”

Assistant Manager

• Aug 2014 - Jul 2017

Drives sales in assigned area by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, inventory levels, cleanliness of the area; assessing economic trends and community needs; overseeing the stocking and rotation of merchandise, the removal of damaged or out-od-date goods; setting up, cleaning, and organizing product displays; securing fragile and high-shrink merchandise; and monitoring expenses within assigned area. Drives sales in assigned area by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, inventory levels, cleanliness of the area; assessing economic trends and community needs; overseeing the stocking and rotation of merchandise, the removal of damaged or out-od-date goods; setting up, cleaning, and organizing product displays; securing fragile and high-shrink merchandise; and monitoring expenses within assigned area.

• Oct 2010 - Jul 2013

Maintained journals, status boards, and visual display charts and graphs; trained in the following activities: preparing required surveys; restoring government operations and services normally provided by the host nation; establishing programs to benefit the local population; coordinating public works, utilities, and transportation operations; coordinating the resettlement of dislocated civilians; updating area studies; establishing and maintaining records and files; safeguarding classified information; identify agencies available to support public communication mission;Coordinates support of foreign national agencies or host nation for US military operations; provides guidance in assessing government agencies' resources and assists in coordinating the restoration of government functions; assists in analysis of existing treaties and agreements with foreign nations; assists in preparing plans for the security of sensitive foreign nation facilities; supervises the gathering of data on existing health problems in areas of operation and analyzes basic needs of the civilian population; conducts economic surveys; determines local civil defense requirements; coordinates the distribution of international relief supplies and identifies natural resources available within the civilian community; supervises the preparation of reports for the arts, monuments, and archives team; assists in the restoration of cultural structures; identifies civil information resources and supervises the preparation of reports; identifies legal obligations concerning public and civilian property and facilities. Show less

• Jun 2006 - Oct 2010

Under the supervision of a psychiatrist, social worker, psychiatric nurse, psychologist, assisted with the management and treatment in/out patient mental health activities, during peace time or mobilization; collected and recorded psychosocial and physical data; counseled and treated clients/patients with personal, behavioral or mental health problems.