Experience

Allianz Asia Pacific

• Singapore
• Insurance
• 1 - 100 Employee

• Project Management Analyst

  • Mar 2019 - Present

• Regional Operations Analyst

  • Nov 2017 - Feb 2019



TabSquare Pte Ltd

• Business Development Executive

  • Nov 2016 - May 2017

  • Managed a business development intern team at Singapore and Australia, and successfully achieved the target of engaging 3,000 potential customers in 6 months • Involved in the overseas go-to-market strategy in Australia, Indonesia, and Hong Kong and developed actionable market research report analyses for respective countries • Segmented our customer base using excel pivot and presented an effective sales strategy that targeted restaurant owners with three or more outlets • Provided after-sales service to current customers, including iSPRINT grant application and general support • Initiated a streamlined-process by leveraging Pipedrive CRM for Sales Team to reduce 20-30% time required to update their sales performance on the system Show less



Uber

• Türkiye
• Advertising Services
• 100 - 200 Employee

• Operations Intern

  • Apr 2016 - Jun 2016

  • Collaborated with working group and influenced more than 50 partner-candidates through a pitch presentation averaging 3-4 times a week and explaining what, how and why they should become our partners • Managed Uber relationship with existing partners through online platforms and Walk-in Support, and exceeded the service expectation by responding to queries outside office hours • Screened Uber drivers by analysing their fraud patterns and overall performance to successfully ensure service quality, reduce Uber’s incentive spending by 2%, and increased our units/cars supply by 150% within 3 months Show less



QBE Insurance

• Australia
• Insurance
• 700 & Above Employee

• Student Consultant

  • Jul 2015 - Aug 2015

  • Conducted internal research and phone interviews to analyse the critical success factors of the business • Collaborated with working group to present key findings and develop strategic recommendations to improve response time to non-performing local brokers (an objective that is part of QBE’s long-term vision) • Delivered a comprehensive business report consisting detailed analyses and practical recommendations • Conducted internal research and phone interviews to analyse the critical success factors of the business • Collaborated with working group to present key findings and develop strategic recommendations to improve response time to non-performing local brokers (an objective that is part of QBE’s long-term vision) • Delivered a comprehensive business report consisting detailed analyses and practical recommendations



kikki.K

• Australia
• Retail
• 100 - 200 Employee

• Student Consultant

  • Mar 2015 - May 2015

  • Initiated a field study on the real workshops and secondary research to better estimate the financial model • Developed and forecasted the financial performance of the Workshop Division for the next 5 years by using DCF method and scenario analysis • Developed a profitable direct-sales business model in Melbourne and in line with existing workshops which was projected to boost the division sales by $500,000 a year • Created a comprehensive business report consisting detailed key findings and feasible recommendations Show less